E. C. Merrill, Inc.

Aug 2024

A/C went out this last hot stretch. Brian came out within a half hour of me calling. They sure did not need to attempt to fix the inefficient dinosaur that is my a/c unit, but knowing the forecast they did! Meanwhile, they patiently explained all my options for new. Pleasure to work with all of E.C. Merril; Brian he is a hard worker (outside when it's 90!), courteous, patient, cleans up after the work is done and makes sure I know what's going on.

Nov 2023

Hired EC Merrill to install and update new gas furnace and AC. The new units are outstanding and can't be any more thrilled. The SERVICE is truly the difference. You won't find a better customer service experience! I would strongly recommend that if you are in the need for service or looking for new units, call EC Merrill!

Aug 2022

Tech was friendly and professional. I had already determined the capacitor went out in my central AC unit and needed it replaced before I went on a camping trip for two weeks. The only reason I'm not giving 5 stars is because they charged me $250 to replace a $23 part I already knew needed to be replaced. E.C. Merrill is a 5 minute drive from my house and the tech arrived and left my house within 10 minutes. Commute and all was maybe 20 minutes of their time. I expected the bill to be about $150, otherwise I would have just drove home and replaced it when the part I needed arrived in the mail. Otherwise my experience was positive.Service: A/C system maintenance