I just had the WORST experience at Cute Nails Lake Geneva. I have acrylics and one broke, I went into cute nails, knowing they are quick and do a good job. I went in and was taken care of immediately. The girl I was with was a Mexican girl was on her phone taking a call the whole time kind of annoying but whatever. Then she takes the polish off of my broken nail and continues taking the polish off my next finger. I told her no I just need the broken one fixed. (Mind you now I have a broken nail and half the polish off of another. This lady begins to move to another finger to take off polish and I remind her that it's just my one finger. She called over a manager... read full review
November 2023
I got a brand new full set in mid October, last week was my third fill for this set. The girl doing my nails kept telling me that my acrylics were very thin and I needed new ones...I told her these were still new and she could make them thicker if she felt necessary. She ignored me. She kept looking at and examining my nails with a judgmental look and telling me how thin they were throughout the entire fill. I told her to please make them thicker if she felt they needed to be--again, ignored. I've already had one nail break and another one the polish chipped even though it's no-chip and it's been less than a full week since the fill. Will not be back. Editing... read full review
September 2023
I've been here before and while some of the staff can be rude, I thought the result of my nails was pretty good. This time they took hours, didn't have time to do my design when I came in hours before work, told me to come back for it the next day. They said 30 mins would be plenty of time, so I came with 45. The design took an hour and 15 mins! 20 of which was wasted with showing me a technique I didn't want because it was "more fun". After all that, the top coat with the design chipped off in less than 3 days. Never coming back.
I just had the WORST experience at Cute Nails Lake Geneva. I have acrylics and one broke, I went into cute nails, knowing they are quick and do a good job. I went in and was taken care of immediately. The girl I was with was a Mexican girl was on her phone taking a call the whole time kind of annoying but whatever. Then she takes the polish off of my broken nail and continues taking the polish off my next finger. I told her no I just need the broken one fixed. (Mind you now I have a broken nail and half the polish off of another. This lady begins to move to another finger to take off polish and I remind her that it's just my one finger. She called over a manager... read full review
I got a brand new full set in mid October, last week was my third fill for this set. The girl doing my nails kept telling me that my acrylics were very thin and I needed new ones...I told her these were still new and she could make them thicker if she felt necessary. She ignored me. She kept looking at and examining my nails with a judgmental look and telling me how thin they were throughout the entire fill. I told her to please make them thicker if she felt they needed to be--again, ignored. I've already had one nail break and another one the polish chipped even though it's no-chip and it's been less than a full week since the fill. Will not be back. Editing... read full review
I've been here before and while some of the staff can be rude, I thought the result of my nails was pretty good. This time they took hours, didn't have time to do my design when I came in hours before work, told me to come back for it the next day. They said 30 mins would be plenty of time, so I came with 45. The design took an hour and 15 mins! 20 of which was wasted with showing me a technique I didn't want because it was "more fun". After all that, the top coat with the design chipped off in less than 3 days. Never coming back.