I have been dealing with Ernest for at least a year, now, and he's been efficient, thorough, and patient. He understands and takes into account the complexities of home maintenance and works to integrate pest control solutions into the overall program. He made it clear that rodents are a fact of life outside the home and clearly explains the strategy of establishing a barrier at the home perimeter. He follows each visit with a detailed report. He was unable to explain capture of a mouse in the crawlspace and made clear that unless this is resolved by the next visit, he'll summon other experts in the company to help figure it out.
September 2022
Contacted them to assist with uninvited ant guests in the kitchen. Pros: - quick service- they came the next day and injected dust bait, gel repellant and spray. Also dusted/ sprayed exterior of the house, doors/windows and checked the crawl space. - Informative. I'm the type who wants to know all the things- he explained the step by step process when I asked and was friendly. - haven't seen ant activity sinceCons: - I'm a repeat customer. He asked if they gave me a coupon code when I called. Nope, but I'll take it! No such luck. - while he was very nice, I felt like he wasn't proactive in assessing my need and offering to check all the places.... read full review
September 2022
We have used United Pest Solutions for many years and have always been pleased with their service. The technicians are very polite and do a good job. This is an update to our original review in 2018. Recently the crawl space access barrier (which was built by United Pest Solutions) needed a small repair and needed to be re-seated in the crawl space access. The owner, Sean came to the house and fixed it himself. We were grateful for the prompt repair and the dedication of the owners. We highly recommend this company.
I have been dealing with Ernest for at least a year, now, and he's been efficient, thorough, and patient. He understands and takes into account the complexities of home maintenance and works to integrate pest control solutions into the overall program. He made it clear that rodents are a fact of life outside the home and clearly explains the strategy of establishing a barrier at the home perimeter. He follows each visit with a detailed report. He was unable to explain capture of a mouse in the crawlspace and made clear that unless this is resolved by the next visit, he'll summon other experts in the company to help figure it out.
Contacted them to assist with uninvited ant guests in the kitchen. Pros: - quick service- they came the next day and injected dust bait, gel repellant and spray. Also dusted/ sprayed exterior of the house, doors/windows and checked the crawl space. - Informative. I'm the type who wants to know all the things- he explained the step by step process when I asked and was friendly. - haven't seen ant activity sinceCons: - I'm a repeat customer. He asked if they gave me a coupon code when I called. Nope, but I'll take it! No such luck. - while he was very nice, I felt like he wasn't proactive in assessing my need and offering to check all the places.... read full review
We have used United Pest Solutions for many years and have always been pleased with their service. The technicians are very polite and do a good job. This is an update to our original review in 2018. Recently the crawl space access barrier (which was built by United Pest Solutions) needed a small repair and needed to be re-seated in the crawl space access. The owner, Sean came to the house and fixed it himself. We were grateful for the prompt repair and the dedication of the owners. We highly recommend this company.