Spoke to the woman as soon as my car was towed from the apartment complex she told me it is $89 per day charge and $127 charge to get out on off hours over weekend after 5 pm but she failed to tell me I would be charged $440 for the tow plus $15 for using card and not bringing cash. Nice way to screw a customer who already got screwed over and it’s their first time ever getting towed! Wow! Thanks for the heads up Lynn’s!
December 2023
As the owner of a company in the security patrol industry, I would like to express my satisfaction with the exceptional service provided by Lyns Tow Day. Their prompt response to our dispatch calls and their excellent communication skills are noteworthy. Lyns Tow Day's efficient response is truly valuable, as it significantly contributes to our company's commitment to excellent customer service mainly the reason for that is Shawny there dispatch she is awesome!. We wholeheartedly appreciate their efforts and commend their professionalism. Sincerely, Blu Wing Security Company, Your Friendly Neighborhood Security Provider.
November 2023
They recovered my stolen car. They took care of it. No new damage and it was held safe in their yard. BUT, they over charged me for the tow. They charged 2 hours to get it, but it was only 12 minutes away. They said there was a storm out, so it took longer, or maybe they had to wait for the officer... Then they said that they aren't open on Saturday/Sunday, so I would have to pay an after hour charge to get it, or wait until Monday and pay the extra 2 days of storage at $66 per day. Several excuses. I understand that they are a company and need to pay the bills, but charging me for 2 hours at $250 an hour is a lot to pay out of pocket.
Spoke to the woman as soon as my car was towed from the apartment complex she told me it is $89 per day charge and $127 charge to get out on off hours over weekend after 5 pm but she failed to tell me I would be charged $440 for the tow plus $15 for using card and not bringing cash. Nice way to screw a customer who already got screwed over and it’s their first time ever getting towed! Wow! Thanks for the heads up Lynn’s!
As the owner of a company in the security patrol industry, I would like to express my satisfaction with the exceptional service provided by Lyns Tow Day. Their prompt response to our dispatch calls and their excellent communication skills are noteworthy. Lyns Tow Day's efficient response is truly valuable, as it significantly contributes to our company's commitment to excellent customer service mainly the reason for that is Shawny there dispatch she is awesome!. We wholeheartedly appreciate their efforts and commend their professionalism. Sincerely, Blu Wing Security Company, Your Friendly Neighborhood Security Provider.
They recovered my stolen car. They took care of it. No new damage and it was held safe in their yard. BUT, they over charged me for the tow. They charged 2 hours to get it, but it was only 12 minutes away. They said there was a storm out, so it took longer, or maybe they had to wait for the officer... Then they said that they aren't open on Saturday/Sunday, so I would have to pay an after hour charge to get it, or wait until Monday and pay the extra 2 days of storage at $66 per day. Several excuses. I understand that they are a company and need to pay the bills, but charging me for 2 hours at $250 an hour is a lot to pay out of pocket.