Easy to get seen using Urgent Care rather than wait for my PCM at Mary Washington... for weeks on end. Check-in was quick, just a couple people ahead of me. Reason for only 4-stars was the pharmacy wait (about an hour total) but all the retirees, dependents come here (coughing themselves near death) and saturate that part the facility/process. Overall -- good experience, just prepare to be a little patient... workers are trying to help, best they can.
May 2024
The worst military medical facility I've ever been to. Dr Love in particular is a terrible PCM who does not want to hear about anything. She was the reason I stopped seeking medical help for two years. Luckily I can travel 1&1/2 hours past The Dump and go to Bethesda/Walter Reed. Now my primary care is top notch. I'd rather lose digits and fall into worse health than ever going back there again.
Aug 2023
I have been coming to Dumfries health center for about 8 years. The service is worse than ever. The staff, and medical professionals appear to hate their jobs and patients too. The pharmacy wait time is horrible. Why? I often cannot get an appointment with my PCM, who by the way is never the same person each time you return to the clinic. As a result, I no longer bother to record the PCM's name anymore. I have been waiting 2 months to see a PCM and today the clinic called to cancel my appointment! Even the appointment line workers have issues. They take your call as if you are disturbing them.
Easy to get seen using Urgent Care rather than wait for my PCM at Mary Washington... for weeks on end. Check-in was quick, just a couple people ahead of me. Reason for only 4-stars was the pharmacy wait (about an hour total) but all the retirees, dependents come here (coughing themselves near death) and saturate that part the facility/process. Overall -- good experience, just prepare to be a little patient... workers are trying to help, best they can.
The worst military medical facility I've ever been to. Dr Love in particular is a terrible PCM who does not want to hear about anything. She was the reason I stopped seeking medical help for two years. Luckily I can travel 1&1/2 hours past The Dump and go to Bethesda/Walter Reed. Now my primary care is top notch. I'd rather lose digits and fall into worse health than ever going back there again.
I have been coming to Dumfries health center for about 8 years. The service is worse than ever. The staff, and medical professionals appear to hate their jobs and patients too. The pharmacy wait time is horrible. Why? I often cannot get an appointment with my PCM, who by the way is never the same person each time you return to the clinic. As a result, I no longer bother to record the PCM's name anymore. I have been waiting 2 months to see a PCM and today the clinic called to cancel my appointment! Even the appointment line workers have issues. They take your call as if you are disturbing them.