MyEyeDr.

MyEyeDr. offers a mix of experiences for customers seeking eye care and eyewear. Many clients appreciate the thoughtful care received during their visits. One reviewer highlighted the enjoyable process of selecting new glasses, emphasizing the fair pricing and their intent to return in the future. The eye care professionals at MyEyeDr. are noted for their attention to detail. One customer specifically mentioned the doctor’s thorough approach in addressing astigmatism, which involved a unique fitting process that differed from other optometrists. This personalized care left a positive impression on the client. However, there are concerns regarding the timeliness of service, particularly with the order and arrival of glasses. One reviewer expressed frustration over a long wait for their frames, which took 75 days. Despite the delays, the staff demonstrated understanding and commitment by staying after hours to assist with lens adjustments, showing dedication to customer satisfaction. While some customers experienced significant issues with their orders, such as incorrect fittings and prolonged delays, the staff’s willingness to address problems was appreciated. One customer mentioned receiving a full refund for their out-of-pocket costs, indicating a responsive approach to customer grievances, though this did not fully alleviate their frustrations. Overall, MyEyeDr. is seen as a place with potential, offering quality care and a solid selection of eyewear. While there are operational challenges, particularly with the lab and order fulfillment, the professionalism of the staff and the quality of the eye exams contribute positively to the business reputation. Customers are encouraged to weigh the good service against potential hurdles when considering MyEyeDr. for their eye care needs.