Reviews

  • Tess A.
    Jul 2021

    Called ahead to reserve spots for 3 gel mani/pedis. The pedicures were alright for 2/3 of us but less than an hour later, the polish on my friend's toe was smudged and messed up. When it came to the manicures, each of us had some issue. It got decently busy right after we started our manicures and that's when the attention to detail stopped and we were rushed through the process. One of the workers made my friend bleed on 4 separate fingers due to cutting the cuticle too close which really wrecked the whole "relaxation" vibe. The same worker didn't clean up the gel around the finger and it was cutting into her skin on the sides of her nails. There was no consistency in services for any of us. One got a hand/arm massage with lotion, the others got oil rubbed on our cuticles and were told we were done. We will see how long the polish lasts but we will definitely not be returning.

  • Skylar O'Connell
    May 2021

    Everyone here is so nice and great at what they do. I have never had an issue here and this is the only place in Roanoke I trust with my nails.

  • Gina Dalton
    Jan 2021

    Professional, clean very much on point with everything me and my friend wanted, very nice will go back

  • Charlotte H.
    Jan 2021

    My aunt is new to the area and was looking for a good place to use every few weeks for pedis and manis. Unfortunately, my aunt did not have a good experience here. It was $40 for a French gel manicure. Her cuticles and the skin near the top of the nail were cut too short and bled. The white is not straight and the bad file job doesn't help how they look. Very worrying is that the manicurist did not wear a mask during the service. Overall a disappointment.

  • Sarah Waldron
    Dec 2020

    I came in for a eye brow wax and when I was checking out. There was confusion I pulled out some money and the girl stopped me wanting a 20 dollar tip demanding it. She would not let me leave after I explained. She thought 20 dollars was all for her. She called the owner. The owner said she couldn't speak English and thought it was for her and I owed it to her. She ended up taking more than I tipped her. Watch these women!! I will never return to this establishment after this treatment i was humiliated by this woman with the whole staff around. Most unprofessional indeed.

  • Maria Diavolitsis
    Dec 2020

    Best Nail Salon ever!! Lavina is the amazing!! Everyone is Kind, Professional and awesome Nail Stylists- Can’t say enough great things about it! A hidden Gem in Roanoke!

  • Tammy N.
    Nov 2020

    Love this place! Started going here in the summer and I love it! The staff is super friendly and they're willing to try new styles and designs. I've never had any issues here and the owner is so sweet and lets me pick as many colors as I want. 10/10 recommend!

  • Alice Dillon
    Aug 2020

    They do a beautiful job on pedicures. Salon is large and clean. I feel comfortable there. The staff is very sweet.

  • Holly Markham
    Aug 2020

    I will never go to another nail salon to get my nails done again! I had been going to a different shop for several years and was never really wowed by the work. The last time they did such a bad job that I knew I had to find a different place! I did my research and decided to go to #1 nails and I am so happy that I did! My nails look absolutely amazing and I have never left the salon unhappy! My daughter now goes with me and gets her nails done too! Lavina is a true artist and Tony’s pedicures are to die for! I’ve not yet had a pedicure by Tammy (hopefully next time!) but she is so sweet! The salon is clean and serene! You can’t go wrong getting your nails done here!

  • Janessa Haynes
    Aug 2020

    Horrible experience! The nail tech cut me on multiple fingers while filing my nails. I told her that she was cutting me and her response was "they are only small cuts". I asked if they could do a cloud design and it ended up looking more like a paw print. Additionally, I asked for my nails to be done in a coffin shape and they ended up looking more round than anything. I will NEVER be back, and anyone who enjoys getting their nails done regularly and quality work should avoid this place as well! Disappointed to say the least.

Load More

Hours

Monday: 10AM - 7:30PMTuesday: 10AM - 7:30PMWednesday: 10AM - 7:30PMThursday: 10AM - 7:30PMFriday: 10AM - 7:30PMSaturday: 10AM - 7:30PMSunday: Closed