I recently had an incident in my home where the condensate water from an attic air conditioning unit leaked into the bedroom below. The 2nd floor BR ceiling and wall were soaked with water as was the mattress and floor.The crew from ServPro (Project Manager - Martin, Crew Chief - Francois, and Technician - Kevin) arrived on time at 8AM on Memorial Day, and nearly removed the damaged portions of the wall and celiling, treated areas for mold, and installed fans and humidifiers to facilitate the drying process.Due to the extent of the leak the drying process required a week to complete, and the crew visited regularly to ensure the equipment was operating as planned and was... read full review
June 2024
We had an unexpected water flood from our dishwasher which leaked all over the kitchen floor, through the subflooring and down through the joists into the workroom like a rain shower all night long. I called USAA, our insurance company, and they reached out to Servpro. My son-in-law and I cleaned up most of the sitting water on the floor, etc., but everything was damp and getting smelly, and the insulation and wallboard, the wood work benches, and the wood shelves were filled with water. Servers called me, we arranged for a time to bring out fans, they removed baseboard and shoe molding in the kitchen where needed, removed insulation from the basement ceiling, measured... read full review
May 2024
Carlos, Michael, and Miguel were the best team of repair folks I’ve ever had in my home in over 40 years of interactions.Really good at their jobs, fantastic attitudes, created a pleasant experience under stressful circumstances!!10 out of 10 would have these guys here again.Thank you team Servepro!
I recently had an incident in my home where the condensate water from an attic air conditioning unit leaked into the bedroom below. The 2nd floor BR ceiling and wall were soaked with water as was the mattress and floor.The crew from ServPro (Project Manager - Martin, Crew Chief - Francois, and Technician - Kevin) arrived on time at 8AM on Memorial Day, and nearly removed the damaged portions of the wall and celiling, treated areas for mold, and installed fans and humidifiers to facilitate the drying process.Due to the extent of the leak the drying process required a week to complete, and the crew visited regularly to ensure the equipment was operating as planned and was... read full review
We had an unexpected water flood from our dishwasher which leaked all over the kitchen floor, through the subflooring and down through the joists into the workroom like a rain shower all night long. I called USAA, our insurance company, and they reached out to Servpro. My son-in-law and I cleaned up most of the sitting water on the floor, etc., but everything was damp and getting smelly, and the insulation and wallboard, the wood work benches, and the wood shelves were filled with water. Servers called me, we arranged for a time to bring out fans, they removed baseboard and shoe molding in the kitchen where needed, removed insulation from the basement ceiling, measured... read full review
Carlos, Michael, and Miguel were the best team of repair folks I’ve ever had in my home in over 40 years of interactions.Really good at their jobs, fantastic attitudes, created a pleasant experience under stressful circumstances!!10 out of 10 would have these guys here again.Thank you team Servepro!