I’m from out of town, borrowing my aunt’s car, figured I’d change the oil. I really appreciated the courtesy and professionalism of the crew. In and out pretty quick. Consistent with other Valvoline locations, maybe a little better. Nice work!
July 2024
Had the best oil change experience at Valvoline Instant Oil Change in Prosper, TX! Tye and the team were awesome. Professional, efficient, and super friendly. ?? Highly recommend! ⭐⭐⭐⭐⭐
June 2024
Pulled up in the middle lane and I was the next vehicle to enter once the car in front of me was done. Needed an inspection and was told they were done doing them for the day at 1pm which was strange. Then I waited over 30 mins for them to finish the car in front of me while two cars went through the bay next to me in the same time. It would appear it was a friend of someone that worked there due to the amount of back and forth with the employees. When I did pull in 3 of the employees were wandering around on their phones and one was talking to me but no one was working on my vehicle for quite a while. I will not come back to this location as it was very disappointing.... read full review
I’m from out of town, borrowing my aunt’s car, figured I’d change the oil. I really appreciated the courtesy and professionalism of the crew. In and out pretty quick. Consistent with other Valvoline locations, maybe a little better. Nice work!
Had the best oil change experience at Valvoline Instant Oil Change in Prosper, TX! Tye and the team were awesome. Professional, efficient, and super friendly. ?? Highly recommend! ⭐⭐⭐⭐⭐
Pulled up in the middle lane and I was the next vehicle to enter once the car in front of me was done. Needed an inspection and was told they were done doing them for the day at 1pm which was strange. Then I waited over 30 mins for them to finish the car in front of me while two cars went through the bay next to me in the same time. It would appear it was a friend of someone that worked there due to the amount of back and forth with the employees. When I did pull in 3 of the employees were wandering around on their phones and one was talking to me but no one was working on my vehicle for quite a while. I will not come back to this location as it was very disappointing.... read full review