No one wants to experience car problems however if and when I do I pray that I am close enough to go back to Rafael at J&I. That morning I found myself stranded because my starter went out. I called AAA to confirm and immediately start looking for shops nearby to get it towed. I checked around and thankfully found J&I Automotive. Rafael immediately answered with a friendly and courteous demeanor. I asked him for price of start repair and he quoted $420 (which was part $375 and labor). His price was the average price so I went with him. Upon arrival he greeted me with a smile, has the deepest dimples so you know he's not shady lol. I didn't feel like... read full review
March 2024
I had my driver side headlight not working, the important detail is that only the main bulb had stop functioning so I was avoiding having to change the whole piece, as that would be more expensive, and so I asked Mr. Colon how much for changing that part only, after giving me the price he said he will take a look first to se what type it was and finds that the bulb was loose and all it needed was to be tighten, and just like that In a matter of minutes he helped me avoid spending a couple of hundred bucks.
March 2024
This is the only place I will ever take my vehicles. It’s hard to find a mechanic you can trust but I can always count on Rafael! Amazing customer service, patience and care. Fast and reliable service with reasonable prices. Best in Houston
No one wants to experience car problems however if and when I do I pray that I am close enough to go back to Rafael at J&I. That morning I found myself stranded because my starter went out. I called AAA to confirm and immediately start looking for shops nearby to get it towed. I checked around and thankfully found J&I Automotive. Rafael immediately answered with a friendly and courteous demeanor. I asked him for price of start repair and he quoted $420 (which was part $375 and labor). His price was the average price so I went with him. Upon arrival he greeted me with a smile, has the deepest dimples so you know he's not shady lol. I didn't feel like... read full review
I had my driver side headlight not working, the important detail is that only the main bulb had stop functioning so I was avoiding having to change the whole piece, as that would be more expensive, and so I asked Mr. Colon how much for changing that part only, after giving me the price he said he will take a look first to se what type it was and finds that the bulb was loose and all it needed was to be tighten, and just like that In a matter of minutes he helped me avoid spending a couple of hundred bucks.
This is the only place I will ever take my vehicles. It’s hard to find a mechanic you can trust but I can always count on Rafael! Amazing customer service, patience and care. Fast and reliable service with reasonable prices. Best in Houston