I was just reading ULTA reviews on their website, and Ulta states that by entering the phone number linked with the rewards, customers can get one free sample a week -NOT!!! I have been Ulta Customer for way over 10 years, spending $900 to $1000. a year on their beauty and hair services, and never have I gotten one small sample. I do not feel that Ulta truly appreciates their long time or short term customers, and if they intend on keeping their long time customer base,those employees need more advanced customer service training!
June 2024
Love the immediate assistance as I walk in. Everyone seems so willing to help and even though they didn't have what I was looking for, i was given options. Long line.. of course they do. It's a big store but it moved pretty fast. I will definitely be coming here from now on. Keep it up!
May 2024
Took my niece for her 10th bday ! Staff was AMAZING at helping both of us know which products were kid friendly and very affordable! Can't thank ALL the staff for making her birthday memorable!
I was just reading ULTA reviews on their website, and Ulta states that by entering the phone number linked with the rewards, customers can get one free sample a week -NOT!!!
I have been Ulta Customer for way over 10 years, spending $900 to $1000. a year on their beauty and hair services, and never have I gotten one small sample.
I do not feel that Ulta truly appreciates their long time or short term customers, and if they intend on keeping their long time customer base,those employees need more advanced customer service training!
Love the immediate assistance as I walk in. Everyone seems so willing to help and even though they didn't have what I was looking for, i was given options. Long line.. of course they do. It's a big store but it moved pretty fast. I will definitely be coming here from now on. Keep it up!
Took my niece for her 10th bday !
Staff was AMAZING at helping both of us know which products were kid friendly and very affordable! Can't thank ALL the staff for making her birthday memorable!