“In my initial review I addressed a concern regarding continuity of care. I left DermSA to follow Dr. DeSilva to his practice in Boerne. Possibly due to scheduling issues, I was scheduled with another doctor and then a third doctor at my last visit. I was less than satisfied with the care I received in the last visit with a different doctor and wrote a review addressing those concerns with no intention of returning. Dr. DeSilva called me personally to address my concerns and shared his understanding of the importance of continuity of care specifically with regard to Dermatology. He apologized (when does anyone do that anymore) for falling short in meeting my expectations. He offered to refer me to another doctor but also asked that I consider continuing under his care which I’m happy to do. I’ve never had a doctor make me feel so valued and validated. I will be there for my next cancer screen and will be seeing Dr. DeSilva.“
“Dr. Munoz and her staff were professional and friendly. I felt she did a thorough exam and treatment.“