This property was purchased on 04Jan2021. In February 2021, an unprecedented winter freeze occurred in the DFW area which was later declared as a "catastrophe" by the state. During the freeze electricity was lost and many residents experience issues with pipes, etc. We were not exempt. Unbeknownst, to our family, the sump pump experienced a failure as a direct result of the freeze. As things began to warm up, we noticed severe flooding in our basement resulting in several thousand dollars of damage. A claim was filed with our insurance company, State Farm. We were directed to get the items removed and the water cleaned up before a cause analysis could be done. At which...read full review
This property was purchased on 04Jan2021. In February 2021, an unprecedented winter freeze occurred in the DFW area which was later declared as a "catastrophe" by the state. During the freeze electricity was lost and many residents experience issues with pipes, etc. We were not exempt. Unbeknownst, to our family, the sump pump experienced a failure as a direct result of the freeze. As things began to warm up, we noticed severe flooding in our basement resulting in several thousand dollars of damage. A claim was filed with our insurance company, State Farm. We were directed to get the items removed and the water cleaned up before a cause analysis could be done. At which...read full review