Reviews for Metro Plumbing, Heating & Air Conditioning
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 8AM - 5PM
Sunday: 8AM - 5PM
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Google: 4.8/5 Facebook: 4.8/5 Tripadvisor: 4.5/5 BBB: A+ Nextdoor: 39 ❤️Metro Plumbing, Heating & Air Conditioning
8988 Fuller Rd, Chattanooga
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Sam Rauch, plumbing, was awesome. He was pleasant and took time to explain what he was doing and why. He also patiently talked me through when a decision had to be made without any pressure. I will definitely request same for any future plumbing needs.
Anthony called 30 minutes before arrival as promised. He and his partner were super friendly and listened to my concerns and thoughts on the matter. Despite me suggesting a possible needed service, they showed me pictures of my unit and advised what I thought might be needed was not needed. They gave me options for the repair that was needed and suggested actions that they recommended, all with pictures of what they found. In short, they didn't pressure me to do repairs that could wait a little while if it was more than I could afford in these trying times. I will say I believe I was given honest service by honest tradesmen.
Metro’s HVAC crew were very detailed in explaining the issues with duct work, the old unit and even found a plumbing issue under the house. We are pleased with the promised services and guarantees on future free parts and service. The payments options were presented multiple ways that would fit into our budget. We will continue to do business with this company and have used them in the past on another property we own. Best quick service and always have friendly and knowledgeable staff that can explain things in a simple way.