“A home water leak damaged floors in three rooms. Servpro responded quickly and professionally by packing and removing items from those rooms, removed the damaged flooring and ceiling in our basement, then drying subflooring. They determined extent of needed replacement floor and installed it. They were considerate of our needs and adapted their plans to ensure we at least had minimal home utility services by staggering their work. They were prepared to do a full restoration, but we elected to perform a kitchen remodel since that room was already gutted. The Project Manager was easily reachable and promptly responded to our requests. We did not have an emergency, but it was critical to quickly respond to prevent mold growth and to ensure our home was returned to normal to support my wife's upcoming recovery from surgery. They did that. Be aware that such service is not inexpensive and we did not expect it to be. (If you are a home owner please be aware having 20 loud drying fans running in your home for a couple days is a necessary annoyance for this type of problem. Servpro should be praised for having the equipment standing by for us rather than being upset by their use.)“
Carpet Cleaning
“A home water leak damaged floors in three rooms. Servpro responded quickly and professionally by packing and removing items from those rooms, removed the damaged flooring and ceiling in our basement, then drying subflooring. They determined extent of needed replacement floor and installed it. They were considerate of our needs and adapted their plans to ensure we at least had minimal home utility services by staggering their work. They were prepared to do a full restoration, but we elected to perform a kitchen remodel since that room was already gutted. The Project Manager was easily reachable and promptly responded to our requests. We did not have an emergency, but it was critical to quickly respond to prevent mold growth and to ensure our home was returned to normal to support my wife's upcoming recovery from surgery. They did that. Be aware that such service is not inexpensive and we did not expect it to be. (If you are a home owner please be aware having 20 loud drying fans running in your home for a couple days is a necessary annoyance for this type of problem. Servpro should be praised for having the equipment standing by for us rather than being upset by their use.)“