Update: These guys step up and the Manager called me to make it as right as they could. I really appreciate the effort and actions they took.I will gladly continue to use them.Original: Planned for a month to do a job and was told they would order my material which was 2800 2x6x8s. I was given a delivery date of Jan 4. Called Jan. 3 to make sure we were getting the delivery and no one knew anything about it. The sales person was out. I called, emailed and then talked to the sales person he put on his out of the office reply. After three days she could not tell me if they could get 2x6s or not. Very frustrated and now verry behind schedule. Thanks Builders FirstSource.
August 2021
Pretty good material distributor if you're a contractor and have them deliver it to the job with a huge framing package or such but to pull into the parking lot and talk to customer care representative and get your material they are slow and not very Hands-On helpful
July 2021
We just completed building our new home and, due to an awful general contractor, ended up working extensively with Mike H at BFS and had a wonderful experience. During the planning process Mike is thoughtful, calm and reassuring. After the build, without Mike and BFS and Pella we would have had a brand new house with windows and doors that do not close. Thank you Mike.
Update: These guys step up and the Manager called me to make it as right as they could. I really appreciate the effort and actions they took.I will gladly continue to use them.Original: Planned for a month to do a job and was told they would order my material which was 2800 2x6x8s. I was given a delivery date of Jan 4. Called Jan. 3 to make sure we were getting the delivery and no one knew anything about it. The sales person was out. I called, emailed and then talked to the sales person he put on his out of the office reply. After three days she could not tell me if they could get 2x6s or not. Very frustrated and now verry behind schedule. Thanks Builders FirstSource.
Pretty good material distributor if you're a contractor and have them deliver it to the job with a huge framing package or such but to pull into the parking lot and talk to customer care representative and get your material they are slow and not very Hands-On helpful
We just completed building our new home and, due to an awful general contractor, ended up working extensively with Mike H at BFS and had a wonderful experience. During the planning process Mike is thoughtful, calm and reassuring. After the build, without Mike and BFS and Pella we would have had a brand new house with windows and doors that do not close. Thank you Mike.