The staff is very nice and when I called for information to see if they had availability, they were able to give me an appointment the same day.
My only issue with the service: I was given an estimate cost of 60$ an hour +15$ for the shedding treatment and they also told me a bath + drying/brush would not take more than 1 hour and a half for my dog (45-50lbs sled dog type).
After almost two hours and a half, they were not close to being done and I ended up paying close to twice the price I was first given. This is the first time that I encounter a groomer that doesn't charge flat rates and does hourly, so maybe this is normal... read full review
April 2024
My little cairn terrier always looks great when she comes out of the living room and she smells great. They take good care of her. My only criticism would be the phone. Sometimes I have to call several times before I get on the line to make an appointment. Otherwise I am very satisfied.
February 2024
J’adore le service libre-toilettage pour l’accès à tout le matériel professionnel (tables de toilettage amovibles, séchoirs professionnels, bains professionnels), mais ils ont également des employés en or pour couper des griffes des chiens sans rendez-vous et des produits de qualité et variés aussi! Je fais toujours de belles découvertes quand je vais chez O’Spot :)
The staff is very nice and when I called for information to see if they had availability, they were able to give me an appointment the same day.
My only issue with the service: I was given an estimate cost of 60$ an hour +15$ for the shedding treatment and they also told me a bath + drying/brush would not take more than 1 hour and a half for my dog (45-50lbs sled dog type).
After almost two hours and a half, they were not close to being done and I ended up paying close to twice the price I was first given. This is the first time that I encounter a groomer that doesn't charge flat rates and does hourly, so maybe this is normal... read full review
My little cairn terrier always looks great when she comes out of the living room and she smells great. They take good care of her. My only criticism would be the phone. Sometimes I have to call several times before I get on the line to make an appointment. Otherwise I am very satisfied.
J’adore le service libre-toilettage pour l’accès à tout le matériel professionnel (tables de toilettage amovibles, séchoirs professionnels, bains professionnels), mais ils ont également des employés en or pour couper des griffes des chiens sans rendez-vous et des produits de qualité et variés aussi! Je fais toujours de belles découvertes quand je vais chez O’Spot :)