C.E. Pontz Sons Pond & Patio

Aug 2023

BEWARE…. I just wanted to say this store doesn’t cater to the little guy, because I didn’t spend 400.00 on a pump and instead bought a lower price pump. The “ Guy” owner or whoever he was said this pump would do the job! I have limited knowledge so I trusted his word. He was out to make a quick Buck as far as I was concerned. The store has a Very small inventory of pumps filters & accessories, .pictures of store are very deceiving Just a “front” for more expensive elaborate pond landscaping! Be careful of the pumps he sells, the “New” pump that I bought was still wet from a previous RETURN, the young lady said we don’t take returns of pumps, then...read full review

May 2022

Had Signature build us a pond about 5 years ago which came out nice . The issue I had was that I was never told that the pump needed an annual oil change nor did they leave me with any manuals that would indicate that. Now I am out $600 because my pump failed due to the oil was never changed. Please let your future customers know that the pump does require maintenance.

Jun 2018

Not Wheelchair Accessible
I found this amazing place last year. My boyfriend and I are looking into adding a pond at his house, so we went there this morning. He uses a wheelchair to get around.
It was a very disappointing trip because the store is not wheelchair accessible. It could be, but the accessible entrance is blocked with merchandise and the entrance the owners have chosen to use has steps.
There is also a large, beautiful pond behind the store, but there are steps going down from the front. We went around the back where there are no steps and asked if that gate could be unlocked. The worker there tried, but was not able to find the key to that entrance.
Obviously,...read full review