Jefferson Health – Art Museum

Saw Shameka N Bussie-Guest Staff was excellent, Bussie-Guest is a big disaster! I would give zero stars if possible. She was extremely rude and did not understand basic medical procedures, like testing vitamin levels. She refused to look at me when speaking, saying she needs to keep typing and looking at the screen. I said ok, I will wait until you are done. She still refused to look at me or listen to me. She was masked with gloves. Perhaps she is mentally still in the pandemic. Thankfully, I left unharmed. Beware! I mentioned my experience to the front desk staff, and they said many patients say the same thing about her. Yikes! Run!

Topic: Customer Service Feedback.

My name robin conway the medical assistants constantly do not read the scripts orders an constantly put wrong tube an my blood work get rejected at lab secondly they gossip whisper play around an do not listen to dr orders they constantly on there phone all day this happen everytime i get labs done i never seen such immature women of color an i am of color there energy bad i had it with them an there smart slick mouths there should be order at a work place not social media party one day i came an woman had her camera turned on me an was texting an laughing center city does not have this drama if it was not for my... read full review

I have been going to one of the primary care physicians at this practice and unfortunately had to switch to a new doctor because of how terrible the front desk and administrative staff are. They have nasty attitudes and do not have compassion and patient care experience. My last straw was taking my mother to her sick appt who was clearly in a serious amount of pain and them being dismissive and disregarding of her when she was literally 30 seconds late to an appointment. It’s unfortunate that patient care isn’t a priority for Jefferson and their staff.