Discount Oil Lowest Price PA Heating Oil Guaranteed

Dec 2022

They don't exhibit any loyalty to repeat customers. I imagine their push for "refer a friend" and their other incentive programs is an attempt to recoup for the customers they lose through their "we don't care" attitude. As a very loyal customer for many years, even when they were lethargic in the delivery of my oil, they have now lost me as a customer. The straw that broke the camel's back: I ordered oil online. The next day the price dropped. PRIOR to delivery I contacted them and asked if they would honor the new price for my order. You guessed it... NO. The excuses started from everything from "You live in Stroudsburg..." to "Your credit card has already been charged and...". Several times I've attempted to enroll in their email incentives, to no avail. This last experience cost me $60.00 of my hard earned money. Spend the extra couple of pennies and deal with someone who really cares about good, fair business practices and taking care of their customers.

Mar 2022

I am so disappointed in your service . I have never heard of a home heating company trying to extort from the elderly population. My mother called as she was out of oil. She called in the morning and no one showed up. She then called after 5 and the gentlemen on call was extremely rude and disrespectful. He told my mother if she gave him $500 cash he would bring her 200 gallons of oil. She is elderly and on a limited income. Of course she couldn't do this and he proceeded to tell her not my problem lady. Unbelievable. Never have I ever heard of such poor customer service.

Jan 2022

Horrible service!I don't recommend this oil company!They dont care if your tank is low they just keep repeating 3 to 5 business daysI never had an oil company not work me into an oil delivery I never heard excuse 25 other customers are empty and waiting too