I’m here to tell those who need a stone , don’t step foot into this place of nothing but over pricing, false promises and lies!And for those who have already started the process and waiting excessively don’t be afraid to go to small claims court right on Dutton Mill Road in Aston.Grieving families should never go through what this man( Alan Gold) has done to me and I’m betting others.
November 2023
I’d like to give this company zero stars! Please whatever you do DO NOT use this company. Allen requires payment in full prior to any services rendered. It’s been over a year since ordering a headstone that has yet to be delivered. Zero communication from him - all inquires were initiated by me and I was always provided with an absolutely ridiculous reason why things weren’t done. After reporting him to BBB and threatening small claims court he now give me a refund. However, he still claims the stone is completed and ready to go, but will not provide me the phone number of the facility where the stone is located or give me a phone number I could call and... read full review
September 2023
Do not use this company. We were told 6-8 months. It took very nearly 18 months. Numerous phone calls during this time led to nothing but frustration. We received several dates that turned out to be empty promises. This was upsetting and frustrating. My suggestion - Go find another company, these people at best don’t seem to know what they are doing, or, at worst, they simply don't care and lie to their customers.
I’m here to tell those who need a stone , don’t step foot into this place of nothing but over pricing, false promises and lies!And for those who have already started the process and waiting excessively don’t be afraid to go to small claims court right on Dutton Mill Road in Aston.Grieving families should never go through what this man( Alan Gold) has done to me and I’m betting others.
I’d like to give this company zero stars! Please whatever you do DO NOT use this company. Allen requires payment in full prior to any services rendered. It’s been over a year since ordering a headstone that has yet to be delivered. Zero communication from him - all inquires were initiated by me and I was always provided with an absolutely ridiculous reason why things weren’t done. After reporting him to BBB and threatening small claims court he now give me a refund. However, he still claims the stone is completed and ready to go, but will not provide me the phone number of the facility where the stone is located or give me a phone number I could call and... read full review
Do not use this company. We were told 6-8 months. It took very nearly 18 months. Numerous phone calls during this time led to nothing but frustration. We received several dates that turned out to be empty promises. This was upsetting and frustrating. My suggestion - Go find another company, these people at best don’t seem to know what they are doing, or, at worst, they simply don't care and lie to their customers.