All the people who work at this Ulta are very nice. I have been here a couple times now and every time I go everyone is friendly, patient, and willing to help. Good customer service. :)
August 2024
Believe it or not, the MANAGER of the salon did the “before“ photos of my hair. Yeah, you read that correctly. The ONLY reason this is getting 3 stars is because of the Elite Stylist at this location- Mary. She saved my hair and talked me in to coming in to get it fixed (her work is me in the red shirt). I initially went in and told the manager of the salon how ugly I’ve been feeling since my first baby, and that my hair is patchy from previous box dye. “I’m not sure if I’ll need a color correction?” I said. she proceeded to put 30 volume from root to ends, didn’t make enough so she had to pause and make more. Leaving the top of my head frying,... read full review
January 2024
If you ever need to call in for customer service, you will want to ask for Brandon, this person was so helpful, I was about to leave a one star review for my same day delivery and he told me that the order was ready and it was on DoorDashes behalf. He was so helpful.
All the people who work at this Ulta are very nice. I have been here a couple times now and every time I go everyone is friendly, patient, and willing to help. Good customer service. :)
Believe it or not, the MANAGER of the salon did the “before“ photos of my hair. Yeah, you read that correctly. The ONLY reason this is getting 3 stars is because of the Elite Stylist at this location- Mary. She saved my hair and talked me in to coming in to get it fixed (her work is me in the red shirt).
I initially went in and told the manager of the salon how ugly I’ve been feeling since my first baby, and that my hair is patchy from previous box dye. “I’m not sure if I’ll need a color correction?” I said. she proceeded to put 30 volume from root to ends, didn’t make enough so she had to pause and make more. Leaving the top of my head frying,... read full review
If you ever need to call in for customer service, you will want to ask for Brandon, this person was so helpful, I was about to leave a one star review for my same day delivery and he told me that the order was ready and it was on DoorDashes behalf. He was so helpful.