Francis Fuels Ltd

Feb 2023

My gas metre was going to be replaced by another company just due to its age but when he got here, he noticed one of the pipes from the house was bulging and told me I needed to call my furnace company. I called right away, and their office spoke to this technician. It was determined that somebody needed to come out right away as a two day flag would be placed on the meter. Within hours they had somebody come out but he was unable to do the repair as an installer would have to do the repair. The next morning in -30 something degree weather 8 AM two gentleman arrived at my door to replace the pipe from the gas metre that went into the house. They were professional, they...read full review

Nov 2022

I receive oil deliveries and yearly maintenance for my furnace. I greatly enjoy their service and everyone is very friendly and kind. After my parents saw their service they also chose to go with Francis feuls too. Francis fuels was able to answer all my questions and even let me know how to use the furnace (I had never had a furnace before).

Nov 2022

I made an URGENT call to Francis regarding a FIREPLACE GAS ODOR ISSUE. I experienced gas odor when at proximity to my 30 year-old gas fireplace. Enbridge red-flagged it, disconnected and capped the gas line pipe until it would be professionally inspected and serviced to satisfactory operation. At 7:30am the morning after having sent an urgent email to Francis Fuel, Sarah called saying that an experienced technician could be there in the afternoon to inspect the situation. Mark, their highly qualified technician, came in, reconnected the capped gas line pipe prior to inspection and servicing. Made sure that the reconnection joint was extremely tight to avoid any gas leak....read full review