Alert: Rip-off at PETCO in Plainview shopping center-- and apparently new policies nationwide! Took my large dog for a groom (bath and cut) $97. Expensive but it's part of ownership responsibility. They upgraded me to a plus package for $24 which included" special shampoo and nail buff", without my knowledge or consent. I was charged this $24 even though they admitted they didn't do nail buff part because of "lack of cooperation on my dogs part." Also Charged a 5.99 materials fee, apparently everyone is Charged this fee now to Cover the cost of "materials. When I questioned the Sunday afternoon manager about what materials, she mumbled... read full review
July 2024
There's never anyone available to help you or answer any questions, the prices are high and the place is dingy considering it's fairly newly opened. I was so excited to get a Petco by me and now I could not possibly care less.
March 2024
Under one star, we went for grooming. My dog was turned away bc she didn't have a clearance letter from our vet. Was also told my dog is aggressive and our appointment was cancelled. Outrageous, I have never been treated this was in my life. I have owned a dog my entire life and have never run into this problem. Save yourself the trip and go elsewhere!!!
Alert: Rip-off at PETCO in Plainview shopping center-- and apparently new policies nationwide! Took my large dog for a groom (bath and cut) $97. Expensive but it's part of ownership responsibility. They upgraded me to a plus package for $24 which included" special shampoo and nail buff", without my knowledge or consent. I was charged this $24 even though they admitted they didn't do nail buff part because of "lack of cooperation on my dogs part." Also Charged a 5.99 materials fee, apparently everyone is Charged this fee now to Cover the cost of "materials. When I questioned the Sunday afternoon manager about what materials, she mumbled... read full review
There's never anyone available to help you or answer any questions, the prices are high and the place is dingy considering it's fairly newly opened. I was so excited to get a Petco by me and now I could not possibly care less.
Under one star, we went for grooming. My dog was turned away bc she didn't have a clearance letter from our vet. Was also told my dog is aggressive and our appointment was cancelled. Outrageous, I have never been treated this was in my life. I have owned a dog my entire life and have never run into this problem. Save yourself the trip and go elsewhere!!!