Had one of the workers come to our house for a leak in our bathroom. He tore up our ceiling didn’t clean it up and basically said he couldn’t help so we had another worker out and said he would be in contact with us about pricing and setting up a date to actually deal with the leak! Never called we even called them asking if they had any prices ready and they couldn’t give us any answers said they would call back and never did. Been a week and half and we can’t use our main bathroom definitely do not recommend very unprofessional!
April 2023
Bertussi's but here goes a very honest review.. We called up, got prompt reply and had an appointment for them to come out and extract the Freon out of an AC. They said they would give a call 20 minutes prior to arriving which they did when they were outside in van number one which turned up at 2:34 he sat in the van for 15 minutes then got out came up to the door asked where ithe unit was? I showed him and he told me he needs power, I plugged in the extension cord and he went back on the phone for 10 minutes at which time another van turned up. Young gentleman got out, went and looked came back, took out his equipment . This was 2:50 (I have it on the ring )at 3:08... read full review
April 2023
Be vigilant and don't let them charge you for time they were not working! The plumbers working for this company are a nice, competent group. I have used them a handful of times for large and small jobs and have generally been happy with the service, but be prepared for ($$$$) bills for even the most minor of jobs. I have found they charge for every minute - from the moment the van pulls into your driveway, time they spend enjoying the coffee you offered, breaks and time talking about their additional services(almost an hour one time). Even so, I took care of all bills in full and on the spot. Sadly, they do not treat loyal, existing clients like valued business which... read full review
Had one of the workers come to our house for a leak in our bathroom. He tore up our ceiling didn’t clean it up and basically said he couldn’t help so we had another worker out and said he would be in contact with us about pricing and setting up a date to actually deal with the leak! Never called we even called them asking if they had any prices ready and they couldn’t give us any answers said they would call back and never did. Been a week and half and we can’t use our main bathroom definitely do not recommend very unprofessional!
Bertussi's but here goes a very honest review.. We called up, got prompt reply and had an appointment for them to come out and extract the Freon out of an AC. They said they would give a call 20 minutes prior to arriving which they did when they were outside in van number one which turned up at 2:34 he sat in the van for 15 minutes then got out came up to the door asked where ithe unit was? I showed him and he told me he needs power, I plugged in the extension cord and he went back on the phone for 10 minutes at which time another van turned up. Young gentleman got out, went and looked came back, took out his equipment . This was 2:50 (I have it on the ring )at 3:08... read full review
Be vigilant and don't let them charge you for time they were not working! The plumbers working for this company are a nice, competent group. I have used them a handful of times for large and small jobs and have generally been happy with the service, but be prepared for ($$$$) bills for even the most minor of jobs. I have found they charge for every minute - from the moment the van pulls into your driveway, time they spend enjoying the coffee you offered, breaks and time talking about their additional services(almost an hour one time). Even so, I took care of all bills in full and on the spot. Sadly, they do not treat loyal, existing clients like valued business which... read full review