Very friendly staff both times I spoke with them. Doing our flooring ourselves bc it will save us alot, but I would use these people if I could afford to have them install my flooring.
June 2020
Excellent work , exceptional customer service..!My elderly mother needed a new bedroom carpet, and was so worried about how she was going to clear out the room (she uses a cane, and has trouble getting around)..I live out of state, but assured her my brother would come by and take care of it..he didn't.!The man (she can't read his name on the receipt) that came to install the carpet was fantastic! He moved everything, laid the carpet, beautifully, and put everything back...She was so happy , and I was so relieved that the job was completed, even though there was no one there to move the furniture !!Thank you , thank you, thank you.!
May 2, 2024 I want to thank and recognize Oneida Carpet for their excellent customer service. I have had the pleasure of working with Oneida Carpet a number of times so when I moved and my fiancé Mark & I decided to remodel our kitchen I went to Oneida Carpet for flooring. Tara took the time to help me choose a luxury vinyl tile to compliment the colors of the new kitchen cabinets we were having installed. She also took the time to come to the house and measure the kitchen area to ensure the right amount of flooring was ordered. Due to timing issues I purchased the flooring from Oneida Carpet and my contractor installed it. However, soon afterwards we noticed some... read full review
Very friendly staff both times I spoke with them. Doing our flooring ourselves bc it will save us alot, but I would use these people if I could afford to have them install my flooring.
Excellent work , exceptional customer service..!My elderly mother needed a new bedroom carpet, and was so worried about how she was going to clear out the room (she uses a cane, and has trouble getting around)..I live out of state, but assured her my brother would come by and take care of it..he didn't.!The man (she can't read his name on the receipt) that came to install the carpet was fantastic! He moved everything, laid the carpet, beautifully, and put everything back...She was so happy , and I was so relieved that the job was completed, even though there was no one there to move the furniture !!Thank you , thank you, thank you.!