I called and set up a commercial service with this company for an emergency call i have. I had to give a CC upfront for the service, which i really dislike doing cause they can charge you anything they want and i was hesitant. Everything seemed to be going smoothly until they immediately called back and said the tech had a personal emergency and had to reschedule for the morning. Then first thing in the morning, they called to cancel again and said they weren't available for this till August. I called customer service and asked for a manager at 930 am and the very rude CSR, who wouldn't tell me her name said there was no manager available and hung up on me.... read full review
May 2021
I called and set up a commercial service with this company for an emergency call i have. I had to give a CC upfront for the service, which i really dislike doing cause they can charge you anything they want and i was hesitant. Everything seemed to be going smoothly until they immediately called back and said the tech had a personal emergency and had to reschedule for the morning. Then first thing in the morning, they called to cancel again and said they weren't available for this till August. I called customer service and asked for a manager at 930 am and the very rude CSR, who wouldn't tell me her name said there was no manager available and hung up on me.... read full review
I called and set up a commercial service with this company for an emergency call i have. I had to give a CC upfront for the service, which i really dislike doing cause they can charge you anything they want and i was hesitant. Everything seemed to be going smoothly until they immediately called back and said the tech had a personal emergency and had to reschedule for the morning. Then first thing in the morning, they called to cancel again and said they weren't available for this till August. I called customer service and asked for a manager at 930 am and the very rude CSR, who wouldn't tell me her name said there was no manager available and hung up on me.... read full review
I called and set up a commercial service with this company for an emergency call i have. I had to give a CC upfront for the service, which i really dislike doing cause they can charge you anything they want and i was hesitant. Everything seemed to be going smoothly until they immediately called back and said the tech had a personal emergency and had to reschedule for the morning. Then first thing in the morning, they called to cancel again and said they weren't available for this till August. I called customer service and asked for a manager at 930 am and the very rude CSR, who wouldn't tell me her name said there was no manager available and hung up on me.... read full review