BJ's Optical

Jun 2022

Most of the staff here are incredibly rude. On multiple occasions we have experienced disrespectful staff. For example, most recently, we arrived at 6:30pm on a Sunday, fully knowing that they close at 7pm. We knew exactly what we needed, but when we walked in the staff-woman at the door exclaimed "we close at seven" in a scolding tone. I understand a need to communicate a closing time, but the way it was delivered was unnecessary. I am sorry you have to work on Sunday nights but that is not your customer's fault. Then when we were leaving at 6:50pm my husband wished her a good night, and she blatantly ignored him. It was incredibly rude. On top of that their selection is not nearly as good as the location in east Syracuse. Overall, a disappointment.

Aug 2020

This BJs is actually one of the nicer ones. It has a bakery, meat counter, and a deli in it. There are things here that aren't at all other BJs. The staff are always kind and pleasant. I have never had a bad experience here.

Jul 2020

I have had only positive experiences at this BJ's and have never had a negative encounter with an employee, as other reviewers report. The store is clean and easy to navigate. Sometimes they are out-of-stock or don't have what I want, but I assume this is because this is a smaller version of the usual store in more populated areas. I will continue to shop there and have recommended it to friends who also are very happy with it.