After receiving an Invoice from Associated Energy Services my husband called to discuss and obtain an explanation of the bill. Linda from Accounts Receivable became frustrated and hung up on him twice. Afterwards, I called and stated how unprofessional that was and we still needed to understand the bill we received. Again, she became frustrated and then hung up on me. When I called back she stated, "yes I hung up on you".I am in total shock.
June 2020
Worst
June 2018
They always answer the phone, no matter what time. Friendly and knowledgeable techs. Came when they said they would.
After receiving an Invoice from Associated Energy Services my husband called to discuss and obtain an explanation of the bill. Linda from Accounts Receivable became frustrated and hung up on him twice. Afterwards, I called and stated how unprofessional that was and we still needed to understand the bill we received. Again, she became frustrated and then hung up on me. When I called back she stated, "yes I hung up on you".I am in total shock.
Worst
They always answer the phone, no matter what time. Friendly and knowledgeable techs. Came when they said they would.