“We loved Dr.Mike when we had our beautiful German Shorthaired Pointer Gucci. He would always tell us that she was a beautiful dog in peak condition and I wish we could have taken her there right before she died but circumstances prevented us and the vet who helped us end her suffering didn't even send us a conference card after we paid them to end her suffering from an inoperable brain tumor ?“
“We brought our cat in for an issue with her sight. Dr Burkard was so kind and took the time to review her past medical history. She was very thorough and really put our minds at ease with her diagnosis and treatment.“
“All of the staff are very friendly and understanding, I have gotten invaluable advice from the doctors and Vet techs here. It is a vet I feel is fair and honest. I would definitely recommend their services“
“We’ve been taking our cats to CPAH since it first opened over 35 years ago. Dr Latson and the late Dr Susan Persico have been honest, compassionate and fair in their treatment of our fur babies. We wouldn’t take them anywhere else. You can be assured your pets will receive the best care at CPAH.“
“Tuffy has always seen & loves Dr. ASHLEY since hes been a pup! They gave us both free pup lessons when we 1st went there & he got a free lil doggie kit with a leash, finger brush, toothpaste, & more..!! He loves Dr. PEGGY too!! They feel like family!!! It's been 10 years now and Tuffy wants to see Dr. ASHLEY bc his tooth is bothering him along with something on his eye..thats how much he trusts them. My cat was a patient there RIP due to old age.“
“I’ve been to A LOT of vets, for routine and emergency procedures. All of them prior besides OSU seem to price gauge and seem to care more about the green other than the animals. I truly believe many vets in this area are part of some sort of conglomerate and keep prices similar and attempt to crush those that do not comply.
This vet, completely goes against that norm. This was my first experience with them, for teeth cleaning / removal along w a fat mass removal on my Beagle. They were 1/2 the price of other vets in area ($1,500-$2,000 compared to over $3,000).
Not only that, a pet peeve of mine is vets requiring payment prior to treatment, which all in area do. DRIVES ME NUTS! It was refreshing to drop off my dog here and have them say, “we will call you when she’s ready!” And not pull out my credit card. Like it’s my dog, I’ll pay for it. Gerber gets it!
When I went to get my Pup the bill was BELOW the LOW end of estimate!! I’ve also never had that. I always come in expecting to pay high end or over as I always have before. I have had an animal die on the table and they billed the high end!! Apparently the complete procedure was 100% complete and the animal died (w/o CPR) AND they apparently used everything they estimated on the high end. Ridiculous.
Will Gerber always be below low end? No, of course not, things happen. But it is just so nice to see people caring about animals and not nickel and dimeing.
Lastly, speaking of nickel and dimeing her nails were trimmed AND ears cleaned spotless! They didn’t call and ask to do that for the extra $15-$30 other vets charged. They just did it, free of charge!
It’s just unheard of nowadays. All these extras, below budget, friendly, pay at pick up.
They truly care for the customer and I can’t put into words how grateful and happy I am. Thank you!“
“I've been taking my dilute tortie, Eowyn, to West Side the whole time I've lived on the west side. They always take such good care of her and help me monitor her weight and pancreatitis and any other health issues that she may start having as an aging cat. They are so kind and gentle with her and are very helpful with her and they make going to the vet as easy as possible for my girl. Thanks!“
“I believe that they are very good with the animals they care for. I take my dog there all the time and they are nothing but good people and treat my dog in a good manner.“
“All of these negative reviews disgust me. If I didn't move, I'd still be going to McBride. Dr Parkhill is one of the most sincere and reasonably priced vets I have ever had. From fitting me in last minute for not one, but two separate cat situations (one for my senior seizure kitty Stella) and (one for when I rescued three kittens from the woods at camp) to just overall yearly appointments for my three adult cats. She was great and througho. Answered EVERY question or concern I had in full, and always gave me more than one option when it came to medical requirements for the cars, giving me a choice to decide what I felt would be best in my situation. As for the front desk staff you guys complain about, just like any other human if you're nice to them, they'll be nice to you. Don't walk in all miserable or yelling. You'll get the same respect you dish out. Five stars for McBride and if I ever return to the Tonawandas I will be going right back to them“
“They are a great veterinarian with a community feel. They know us by name. That's nice“