The Practice Manager thoughtfully and emphatically reached out after my last visit. She took the time to address my concerns as well as ensure that I knew the concerns would be addressed. Beyond that she really listened and personally offered to assist me in any way that she could. Turns out, I needed to take my other pup in for an ear infection. The practice manager helped to set me up with a doctor that fit my schedule. Dr. F. was beyond fantastic. She was a gentle and kind vet that remembered my dude from his very first visit. Her demeanor and bed side manner were amazing. I look forward to working with her in the future with my dogs.
November 2022
I am going to have to give some love to this place. It is right by my house, so I went with my little dog. I had to make the horrible decision to put him down due to his old age and suffering, and I was terrified about how things would go. I did not want him to suffer. I did not want the staff to be apathetic and too business. I have never put down an animal, so I Googled what to expect. The team here exceeded expectations. They quickly went through the needed procedure. I was able to pay before my baby went to sleep, they gave him to me all wrapped up before they gave the injection, and they allowed me to sit in a grieving room and say my last goodbye. He was sleeping... read full review
August 2021
I took the one of the many loves of my life to see the good Dr B because my feline was in extreme pain and at 14 the task of this sad trek from new Windsor fell upon me. It turned out that she had an ear infection and needed treatment which required an overnight stay and sedation as she was living up to her name which is Sassy! I was made to feel extremely comfortable and the staff was loving and caring. I highly recommend this place for anyone looking to have there pet kids given platinum service ! The good Dr B and staff get 10 stars and a dozen roses ! Thank you Thank you ! Thank you !
The Practice Manager thoughtfully and emphatically reached out after my last visit. She took the time to address my concerns as well as ensure that I knew the concerns would be addressed. Beyond that she really listened and personally offered to assist me in any way that she could. Turns out, I needed to take my other pup in for an ear infection. The practice manager helped to set me up with a doctor that fit my schedule. Dr. F. was beyond fantastic. She was a gentle and kind vet that remembered my dude from his very first visit. Her demeanor and bed side manner were amazing. I look forward to working with her in the future with my dogs.
I am going to have to give some love to this place. It is right by my house, so I went with my little dog. I had to make the horrible decision to put him down due to his old age and suffering, and I was terrified about how things would go. I did not want him to suffer. I did not want the staff to be apathetic and too business. I have never put down an animal, so I Googled what to expect. The team here exceeded expectations. They quickly went through the needed procedure. I was able to pay before my baby went to sleep, they gave him to me all wrapped up before they gave the injection, and they allowed me to sit in a grieving room and say my last goodbye. He was sleeping... read full review
I took the one of the many loves of my life to see the good Dr B because my feline was in extreme pain and at 14 the task of this sad trek from new Windsor fell upon me. It turned out that she had an ear infection and needed treatment which required an overnight stay and sedation as she was living up to her name which is Sassy! I was made to feel extremely comfortable and the staff was loving and caring. I highly recommend this place for anyone looking to have there pet kids given platinum service ! The good Dr B and staff get 10 stars and a dozen roses ! Thank you Thank you ! Thank you !