Experience began at estimate. Appreciate the intent to do the work right, dig on exterior, use large drainage PVC and provide legitimate customer testimonials (old school sale). Locktight crew was very polite and easy to be around. I had a large amount of supplies in my basement and they were helpful in moving items to center so to access basement perimeter tile. There was some phone tag in order to set a date for work to begin. I’d recommend some form of SMS or digital (email) communication to coordinate this (list of things to do to prep). Didn’t appreciate the hassle and lack-of patience from Locktight to receive payment (check due at estimate decision, work start... read full review
March 2023
LockTight is the best. They were the only company who addressed water that can come up in the basement, as WELL as exterior water concerns, for the complete package of a fully waterproofed, dry basement with interior and exterior pipes and a brand new sump pump to handle everything. I’m the kind of guy who usually cleans up each day after the crew leaves whenever we hire a company to do work, and shakes his head when they don't treat his house like their own, but these guys werePERFECT. First, we had anxiety aboutsuch a major project taking place in ourhome. Well, they explained how toprepare for them, as well as the entireprocess, including what they'd... read full review
March 2023
Ok here is the only review you need...first of all this place is not cheap. What they are however is fair and reasonable pricing for quality and outstanding services. So if you're looking for bargain basement deals or if you are looking to get something for nothing go somewhere else. The process started with Tony , who is an owner , coming to my house and laying out a detailed plan of new drainage that we were interested in installing. He gave me a price and justified the price by explaining the work that needed to be done. So for those reviews that said this company is overpriced, they obviously don't know what they are talking about. I checked Tony's... read full review
Experience began at estimate. Appreciate the intent to do the work right, dig on exterior, use large drainage PVC and provide legitimate customer testimonials (old school sale). Locktight crew was very polite and easy to be around. I had a large amount of supplies in my basement and they were helpful in moving items to center so to access basement perimeter tile. There was some phone tag in order to set a date for work to begin. I’d recommend some form of SMS or digital (email) communication to coordinate this (list of things to do to prep). Didn’t appreciate the hassle and lack-of patience from Locktight to receive payment (check due at estimate decision, work start... read full review
LockTight is the best. They were the only company who addressed water that can come up in the basement, as WELL as exterior water concerns, for the complete package of a fully waterproofed, dry basement with interior and exterior pipes and a brand new sump pump to handle everything. I’m the kind of guy who usually cleans up each day after the crew leaves whenever we hire a company to do work, and shakes his head when they don't treat his house like their own, but these guys werePERFECT. First, we had anxiety aboutsuch a major project taking place in ourhome. Well, they explained how toprepare for them, as well as the entireprocess, including what they'd... read full review
Ok here is the only review you need...first of all this place is not cheap. What they are however is fair and reasonable pricing for quality and outstanding services. So if you're looking for bargain basement deals or if you are looking to get something for nothing go somewhere else. The process started with Tony , who is an owner , coming to my house and laying out a detailed plan of new drainage that we were interested in installing. He gave me a price and justified the price by explaining the work that needed to be done. So for those reviews that said this company is overpriced, they obviously don't know what they are talking about. I checked Tony's... read full review