Duke Medical Inc

Nov 2022

This place is horrible, they take forever to get back to you and when they do it is with wrong information. There is a gentlemen who answers the phone and that is all he is allowed to do. All callers have to leave a message and then WAIT for someone to call them back. I have been going back and forth with this place since before the summer (April) about my mothers walker. First response was the Insurance company denied it. I then reached out to the insurance company who approved it and was also able to provide me with an Authorization number. This was 2 weeks ago and I am still trying to reach someone to give me an update, all I ever here is I will take your information...read full review

Jun 2022

This pharmacy is unprofessional!! Ordered baby formula from here although there's a shortage, which I completely understood but the staff was unable to give me updates after they received the formula from the manufacture. I called for 3 months straight spoke with Kerry each time I spoke with Louis the manager maybe 2x he wasn't pleasant. They ended up delivering my baby formula to the wrong address ( I gave them an address and they took it upon themselves to use the address from my insurance card) just incompetent, unprofessional individuals I waited so long I was able to ween my baby off formula! Pathetic services. Due to their location they treat individuals a certain way, but I'm not from Brooklyn or even close to there. The neighborhood is ghetto and so is this pharmacy

Jan 2022

Oh my gosh ! Great place . My grandmother has been in search of an electric wheelchair for months. Immediately I was told about this place, I went there to make inquiries. The employees are awesome