Department Store, Shoe Store, Jewelry Store

120 Washington Ave Ext Ste 40, Albany, NY 12203
(518) 456-0824

Tips & Reviews for JCPenney

in-store shopping curbside pickup accepts credit cards

  • Oct 2021

    I went to the Crossfates store as I have an order waiting to be picked up. I ran into Old Navy At 7:30 PM ten minutes later I went to JC Penny's and the store was closed and locked up. The website says they close at 8:00 and at 7:40 I couldn't pick up my merchandise. I now have to find time to go back to Crossfates to pick up my clothes.

  • Oct 2021

    I went to Albany store on September 15th and place an order for our wedding anniversary, the lady said we will send you a call and email. I was waiting for 2 weeks but nothing, I look on the site and I got the tracking number and searched up and it showed UPS delivered on September 17th. I went to the store on 30th and I showed the order number and phone number and the guy rushing for close his drawer and he was so rude . I was waiting for couple of minutes then he said we didn't get it. I told him UPS delivered on 17th but he said maybe still in the truck call back Monday. I called back on Monday but nobody pick the phone and also I got the credit card bill came full review

  • Sep 2021

    The store has gone downhill. I remember back in the 90's it was the go to store for back to school shopping and it was much more popular. Last shirt I bought from there barely lasted a month before all the thread was unraveling and for the price it should've kept.



Monday: 11AM - 8PMTuesday: 11AM - 8PMWednesday: 11AM - 8PMThursday: 11AM - 8PMFriday: 11AM - 8PMSaturday: 11AM - 8PMSunday: 11AM - 7PM


Google Google: 4/5 Yelp Yelp: 2.5/5 Facebook Facebook: 3.7/5 Foursquare Foursquare: 7.5/10


120 Washington Ave Ext Ste 40, Albany

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