If I could give this business 100 stars I would just for the customer service alone. I came in in on a Wednesday needing a shirt and pants hemmed and also needing it back by Friday as I had an event to attend Saturday. Instead of saying no, Shalan said no problem! I was skeptical but I thought let me give this a try. By Friday around noon i received a text saying my things were available and I was able to pick them up. I was not disappointed and would definitely check me back again. If you live in the Southern Highlands area and need a great and reliable place for dry cleaning, I would definitely recommend Boston Cleaners!!!
September 2024
If i could give zero stars I would. Dont take anything to them that you dont want ruined. I took my parents curtains there to be "dry cleaned." I specifically told the younger girl working there that the curtains need to be DRY CLEANED. They didnt dry clean them, instead, they threw them in the washer and dryer and they shrunk. Over a two month span they've had these expensive curtains saying they're trying to "stretch" them. I got the curtains back and now both curtains are shrunk. I tried to get a reimbursement on the curtains they ruined but every time I call the line, its a fax number or sometimes every once in a blue moon they'll... read full review
August 2024
This place doesn't even deserve 1 star! DO NOT bring your items here!!!!! They were supposed to alter one inch off my shorts. Easy. They ended up completely botching the job, one side shorter than the other, and even admitted fault. I asked them to just take it out and they snagged and ruined the shorts. They were brand new shorts with tags still attached. I requested a refund for what I paid them A WEEK AGO and they are giving me some BS story that it has been approved but they are "just waiting for the payment to get here bc the owner has to bring it." Oh, but by the way, they said she is in court LOL makes sense. Just refund it to my credit card!!!!... read full review
If I could give this business 100 stars I would just for the customer service alone. I came in in on a Wednesday needing a shirt and pants hemmed and also needing it back by Friday as I had an event to attend Saturday. Instead of saying no, Shalan said no problem! I was skeptical but I thought let me give this a try. By Friday around noon i received a text saying my things were available and I was able to pick them up. I was not disappointed and would definitely check me back again. If you live in the Southern Highlands area and need a great and reliable place for dry cleaning, I would definitely recommend Boston Cleaners!!!
If i could give zero stars I would. Dont take anything to them that you dont want ruined. I took my parents curtains there to be "dry cleaned." I specifically told the younger girl working there that the curtains need to be DRY CLEANED. They didnt dry clean them, instead, they threw them in the washer and dryer and they shrunk. Over a two month span they've had these expensive curtains saying they're trying to "stretch" them. I got the curtains back and now both curtains are shrunk. I tried to get a reimbursement on the curtains they ruined but every time I call the line, its a fax number or sometimes every once in a blue moon they'll... read full review
This place doesn't even deserve 1 star! DO NOT bring your items here!!!!! They were supposed to alter one inch off my shorts. Easy. They ended up completely botching the job, one side shorter than the other, and even admitted fault. I asked them to just take it out and they snagged and ruined the shorts. They were brand new shorts with tags still attached. I requested a refund for what I paid them A WEEK AGO and they are giving me some BS story that it has been approved but they are "just waiting for the payment to get here bc the owner has to bring it." Oh, but by the way, they said she is in court LOL makes sense. Just refund it to my credit card!!!!... read full review