I've been with Ambercare for quite a while and I'm telling you, find another service. The most recent problem is that my daughter who is my caregiver, put in for time off TWO MONTHS AGO, and they said it was fine. She's no longer in town now as she went on vacation and NO ONE SHOWED UP... AGAIN. So, I'm expecting THREE WEEKS without a caregiver because Ambercare can't be bothered to do the job that THE GOVERNMENT pays them for with TAX MONEY. My daughter is my caregiver because Ambercare can't seem to find ANYONE ELSE for more than two days. She tried to leave once because she was working two jobs at 60 hours a week, but Ambercare can't... read full review
March 2024
I don’t know where or whom to begin with there at that place. Desire, the supervisor Cynthia, Socorro, shall I keep going? They are awful, rude, unorganized, unprofessional! They treat their employees like garbage, and more so the clients! Why do you think they are always hiring! Please do not go there as a client or to work!
February 2024
My husband has only had assessments. They are smug and extremely rude and do not answer or receive calls. The nurse was 25 minutes to the assessment, was smug/rude and I am not sure how she ever got a nursing degree (if indeed it wasn't by mail and online and IF she is really medically qualified). She explained she could not change a catheter because she had done a total of five and all patients ended up bloody and needing hospitalization. She ordered supplies that we did not need and then told me we agreed to the items which is untrue. He is allergic to latex and the items arrived unannounced and contain that element. We are genuinely frightened.
I've been with Ambercare for quite a while and I'm telling you, find another service. The most recent problem is that my daughter who is my caregiver, put in for time off TWO MONTHS AGO, and they said it was fine. She's no longer in town now as she went on vacation and NO ONE SHOWED UP... AGAIN. So, I'm expecting THREE WEEKS without a caregiver because Ambercare can't be bothered to do the job that THE GOVERNMENT pays them for with TAX MONEY. My daughter is my caregiver because Ambercare can't seem to find ANYONE ELSE for more than two days. She tried to leave once because she was working two jobs at 60 hours a week, but Ambercare can't... read full review
I don’t know where or whom to begin with there at that place. Desire, the supervisor Cynthia, Socorro, shall I keep going? They are awful, rude, unorganized, unprofessional! They treat their employees like garbage, and more so the clients! Why do you think they are always hiring! Please do not go there as a client or to work!
My husband has only had assessments. They are smug and extremely rude and do not answer or receive calls. The nurse was 25 minutes to the assessment, was smug/rude and I am not sure how she ever got a nursing degree (if indeed it wasn't by mail and online and IF she is really medically qualified). She explained she could not change a catheter because she had done a total of five and all patients ended up bloody and needing hospitalization. She ordered supplies that we did not need and then told me we agreed to the items which is untrue. He is allergic to latex and the items arrived unannounced and contain that element. We are genuinely frightened.