I had the best experience ever !! Lisa was truly amazing and extremely professional. I requested numerous different technicians to get my walk-in freezer to reach its proper temp and 4 different technicians/companies gave me 4 different answers. Lisa was the only technician to get the job done. I am extremely grateful for the services she provided and hope she gets raise/bonus for the hard work she provided with me. I will always request here :)
August 2024
John Castro Took care of the problem and also suggested other things that could turn in to problem and took care of them before they turned into issues He is a ver good tech and am happy with his service
August 2024
Update on review: Tiffany was a delight to speak with in comparison to the first woman. She looked into the situation further found a resolution and fix the issue. Honestly speaking with her put a much better view of the company. Due to her professionalism, I would be willing to give them another chance.
Prior Post: I reached out directly to the billing team regarding discrepancies on my invoice, which included charges for shipping and handling, as well as miscellaneous hardware. I requested a detailed explanation of these charges. They explained that the shipping and handling fees were for materials they already had in stock, not for any special-order... read full review
I had the best experience ever !! Lisa was truly amazing and extremely professional. I requested numerous different technicians to get my walk-in freezer to reach its proper temp and 4 different technicians/companies gave me 4 different answers. Lisa was the only technician to get the job done. I am extremely grateful for the services she provided and hope she gets raise/bonus for the hard work she provided with me. I will always request here :)
John Castro Took care of the problem and also suggested other things that could turn in to problem and took care of them before they turned into issues He is a ver good tech and am happy with his service
Update on review: Tiffany was a delight to speak with in comparison to the first woman. She looked into the situation further found a resolution and fix the issue. Honestly speaking with her put a much better view of the company. Due to her professionalism, I would be willing to give them another chance.
Prior Post: I reached out directly to the billing team regarding discrepancies on my invoice, which included charges for shipping and handling, as well as miscellaneous hardware. I requested a detailed explanation of these charges. They explained that the shipping and handling fees were for materials they already had in stock, not for any special-order... read full review