CrossCountry Freight Solutions

Jun 2023

We are a residential delivery for an item we ordered online. The carrier had the item for a week, finally contacted us and said they would be out in the afternoon on the 25th. No show. Tried calling on Friday and got a voicemail. Called Tuesday 3 times and no answer at the local number or the 800 number. No response. Called the store where we placed the order and told them what was going on. They said that Thursday was marked as a delivery from 9am-1pm and same for Tuesday. No shows. The store cancelled the shipment and we are doing an in store pick up instead. I don't know how these companies stay in business.

Jan 2023

Terrible company that I would avoid like the plague. You likely won't have an option like me as Lowe's used them as the final freight delivery vendor for my order. My order moved all the way from TX to Grand Forks in like three days and just sat at CCFS in Grand Forks now going on over two weeks. Apparently just sitting on a truck waiting for them to get their act together and deliver it. Companies like this need to go out of business and stop using external factors on their unprofessionalism to manage their business. If they were this far behind they should have rejected orders.

Nov 2022

After 6 shipments, most happening because of damage in previous shipments, they are no longer able to deliver my items and sent them back on delivery day.Too busy mansplanning to comprehend what is being said, so he sends my stuff back. Real professional.