Took my grandmother for an eye exam and they were extremely welcoming and very professional. Shes 93 years old and most places in the past just pushed her concerns aside, but they treated her with the utmost respect. Highly recommend!
November 2023
I just saw Dr. Baxter and his staff. The new expanded office is beautiful. Bright and open. I got the most thorough eye exam I have ever had. He explained everything in detail. Nothing was left unanswered. Great experience.The ladies in the eyeglass shop helped me pick put a pair that fit the shape of my face and were attractive. They also have the latest in the progressive lense series. After she explained the technology and improvements over the older progressive lense. The choice was clear.New specs should be here in two weeks. Can't wait.
August 2023
If you are looking for competent, professional help in choosing a pair of frames, you need to go elsewhere. After 11 years and 8 pairs of frames from my eye care provider in PA, I chose Baxter's for my first purchase of frames in New Bern. I was given no assistance in choosing new frames. The frames I chose turned out to be very uncomfortable. I returned multiple times. Nothing worked. Finally, I took in 6 pairs of old frames to show how well they fit me. I was told that the frame I had chosen, with no professional guidance, would never fit like my previous ones (all chosen with a highly competent professional). So, I am stuck with an expensive pair of glasses... read full review
Took my grandmother for an eye exam and they were extremely welcoming and very professional. Shes 93 years old and most places in the past just pushed her concerns aside, but they treated her with the utmost respect. Highly recommend!
I just saw Dr. Baxter and his staff. The new expanded office is beautiful. Bright and open. I got the most thorough eye exam I have ever had. He explained everything in detail. Nothing was left unanswered. Great experience.The ladies in the eyeglass shop helped me pick put a pair that fit the shape of my face and were attractive. They also have the latest in the progressive lense series. After she explained the technology and improvements over the older progressive lense. The choice was clear.New specs should be here in two weeks. Can't wait.
If you are looking for competent, professional help in choosing a pair of frames, you need to go elsewhere. After 11 years and 8 pairs of frames from my eye care provider in PA, I chose Baxter's for my first purchase of frames in New Bern. I was given no assistance in choosing new frames. The frames I chose turned out to be very uncomfortable. I returned multiple times. Nothing worked. Finally, I took in 6 pairs of old frames to show how well they fit me. I was told that the frame I had chosen, with no professional guidance, would never fit like my previous ones (all chosen with a highly competent professional). So, I am stuck with an expensive pair of glasses... read full review