Not good for sure!! Haven't done many reviews but this time I was angry. November, 2023. We had an 11:30 appointment. It was confirmed just two days earlier. When I arrived on time, the lights were off. No one was there. The doors were locked. I waited thinking they might be late. Nope !! Not even a phone call. I was outraged because I really needed this appointment and hurried to get there. Customer service is very important. And I was appalled I didn't even get a cancellation phone call- not good. Took the business elsewhere!! Understand this is a beach town. This would never survive in the Baltimore Washington area.
September 2023
Don’t waste your time or money. They had a special on crab legs however, the crab legs tasted like they were from the day before, and they had reheated them in the microwave. When I asked for real butter for the crab legs, I got some kind of oil margarine oil, the food was horrible. Even my son’s grilled cheese sandwich was disgusting four of us $200 wasted thrown right down the drain could not even eat the food. We ended up giving it to turtles.
August 2023
A place where people chat more than do the actual work. They make you wait and not even be apologetic about it. Very bad service experience, even before getting the actual service.Hence the ratings.
Not good for sure!! Haven't done many reviews but this time I was angry. November, 2023. We had an 11:30 appointment. It was confirmed just two days earlier. When I arrived on time, the lights were off. No one was there. The doors were locked. I waited thinking they might be late. Nope !! Not even a phone call. I was outraged because I really needed this appointment and hurried to get there. Customer service is very important. And I was appalled I didn't even get a cancellation phone call- not good. Took the business elsewhere!! Understand this is a beach town. This would never survive in the Baltimore Washington area.
Don’t waste your time or money. They had a special on crab legs however, the crab legs tasted like they were from the day before, and they had reheated them in the microwave. When I asked for real butter for the crab legs, I got some kind of oil margarine oil, the food was horrible. Even my son’s grilled cheese sandwich was disgusting four of us $200 wasted thrown right down the drain could not even eat the food. We ended up giving it to turtles.
A place where people chat more than do the actual work. They make you wait and not even be apologetic about it. Very bad service experience, even before getting the actual service.Hence the ratings.