Reviews for PetSmart
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
Ratings
Google: 4.4/5 Foursquare: 7.8/10PetSmart
248 S Sharon Amity Rd, Charlotte
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PetSmart is a well-known pet supply and services retailer, offering a wide range of products and services for various pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals. The store has an excellent selection of products and provides services such as dog training, grooming, boarding, and adoption. The management and staff at this particular PetSmart location are highly commended for their exceptional customer service. Vickie, the store manager, and Caley, the assistant store manager, are praised for their dedication to ensuring all animals, associates, and customers are well taken care of. The customer service representatives, such as Stephanie, are also highly regarded for their kindness, helpfulness, and attentiveness. They are known to make the process of reporting issues or concerns seamless and go the extra mile to check on the well-being of the pets. The grooming services, particularly the staff member Stephen, are highly recommended. They are known for their excellent care and attention to detail, making the experience pleasant for both the pets and their owners. In summary, PetSmart is a great place to shop for all your pet needs, with exceptional customer service and attention to detail provided by its management and staff.