Reviews

  • Somona Landfair
    Aug 2021

    BB (the owner) is a BIG BLACK UNPROFESSIONAL LIAR!!!!!!!

  • LaNica Holifield
    Aug 2021

    They did an excellent job on my hair. My braids are FULL. My parts are small and neat nor is my hair is not too tight. They did not attempt to grab my already very thin edges to pull into a braid. They were very fast and very professional with their work. The prices are more than what I normally pay, but the quality is a little better than what I normally get.

  • Ashley Deere
    Jun 2021

    Very good work neat good experience excellent job

  • Natalie H.
    Jun 2021

    The 2-stars are simply due to skill set. I have been a customer of theirs for more than 10 years and their service is getting worst not better. It was poor to begin with but I think we all just became accustomed to that because of cultural differences. The braiders over the years have changed at Bb's, which I believe is primarily due to some of them beginning their own shops or transitioning to other areas. Needless to say there has been no consistency in the braiders over the years with the exception of the lady who owns the salon. They do consistently have very neat work, this is something you can depend on! What they do incorrectly is all rooted in a lack of customer service. They act as if they do not understand cultural or business norms of generally being nice, showing concern for issues that customers bring to their attention, and managing more customers while having less braiders. It's absolutely too expensive of a service to not get what you're asking for due to language barriers and minimal efforts on the braiders part to try and look at the photos given and replicate a style. Or to have to leave a deposit of $50-$100 because they are unable to do your hair when you arrive. It's senseless to me that they continue to have a first come, first serve environment when the demand for braids is so great. I'm positive customers would appreciate having an appointment versus driving miles to their salon to only see that two other people are standing at the door waiting for them to open and only one braider opens the shop. You seriously just have to take your chances with these ladies. Formal classes in the English language, gestures, business planning and development, and general courses on customer service can really help them. I won't be returning. I plan to try and find braiders that can understand me when I speak and really try to get better over time.

  • Monique Motley
    May 2021

    I went to get my hair braided on 5/17! I was told to be there at 10 but one of the ladies didn't show. I had to sit 2hrs before anyone can start on my hair. The main lady that's over the other ladies was the one who braided my hair. She rush through my hair! So I call today to let her know that my hair is coming out of all my braids so she tried to make all kind of excuses but own up to that she did a poorly job! I don't recommend!!!

  • Joscelyn johnson
    May 2021

    This place is consistently unprofessional, it is Friday the website states they open at 9 am, I arrived at 8:40, four other people arrived after me. At 9 am they did NOT open. I called BB and she nonchalantly states, “oh we are opening at 10 today”, I told her the website says 9 and you have 3 other people who are pulling off, she states that they had an appointment. They are not running an establishment that requires appointments and none of the people in the parking lot had appointments which is why they left. VERY UNPROFESSIONAL AND OVERPRICED. when someone finally arrived they started working on someone else’s hair and stated that knotless braids start at $300, this is EXTREMELY OVERPRICED ESPECIALLY FOR A KNOTLESS BOB ALONG WITH THE UNPROFESSIONAL BEHAVIOR AND ITS TOLERATED BECAUSE WE AS BLACK WOMEN NEED OUR PROTECTIVE STYLES. STOP GIVING THE PEOPLE IN THIS SHOP OUR MONEY, THEY DO NOT VALUE THEIR CLIENTS TIME NOR MONEY BECAUSE THEY ARE TOO COMFORTABLE.

  • Krystal M.
    May 2021

    I went to BBs hair braiding on 5/17. They had me to be there at 10 but one of the ladies never showed up. I literally had to sit over 2hrs. The head lady started on my head once she was finish with another head. I showed her what I wanted but she didn't want to do it. She did what she wanted to do. I notice the hair was coming all out the braids and it was all over. I sent her a picture but she never responded. I called the next day but she either had me block or kept sending me to voicemail. I had to get someone else to call to get through. Instead of her trying to fix the situation, she made every excuse it was. She tried faulting me for. How can I do this and today makes a week? All the money they charge, why would I do anything to mess my own head up. I will never go back and will never recommend they service to not one single human being!!!

  • Janyce Kimbrough
    Mar 2021

    I love bbs ? they are professional and fast. They make me feel appreciated every time I give them my business, to tell the truth no other will ever braid mines.. they are down to earth.. yall don't play with bbs African hair braiders baby

  • Merry Dampeer
    Mar 2021

    Always do a great job. Worth every penny

  • Meleka Scott
    Feb 2021

    10 Stars??These ladies are amazing.They are fast and very professional.I highly recommend????

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Ratings

Google Google: 3.4/5 Yelp Yelp: 2.5/5 Facebook Facebook: 3.9/5

BB'S African Hair Braiding INC

898 Centre St #3, Ridgeland

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Hours

Monday: 9AM - 7PMTuesday: 9AM - 7PMWednesday: 9AM - 7PMThursday: 9AM - 7PMFriday: 9AM - 7PMSaturday: 9AM - 7PMSunday: Closed