Touba African Hair Braiding

Touba African Hair Braiding is a hair salon located in Kansas City, MO, known for its specialization in various braiding styles such as box braids, kinky braids, pattern twists, tribal braids, Senegalese twists, micro twists, and more. The salon has been servicing Kansas City and surrounding areas for many years, focusing on providing quality service at an affordable price. Customer satisfaction is a top priority for the team at Touba African Hair Braiding. Reviews of the salon present a mix of experiences from clients. Some customers appreciate the quality of the braids and the speed of service. One reviewer noted that the staff is kind and quick, highlighting their satisfaction with the results, especially with unique styles and colors. However, other reviews express concerns about the customer service and the atmosphere in the salon. Some clients experienced rude behavior from certain staff members, which detracted from their overall experience. In particular, there were complaints about a lack of communication, with customers feeling dismissed or treated with disrespect, especially when there were language barriers. Instances of staff arguing in their native language during appointments were also mentioned, making some customers feel uncomfortable and unvalued. Additionally, there were issues regarding the handling of hair. Some clients reported that the braids were too tight and painful, with rough handling during the styling process. A concerning incident involved a stylist cutting natural hair, which led to a customer stopping the appointment early. This type of experience has led some clients to express reluctance to return, preferring to only have the owner work on their hair in the future. Despite the mixed reviews, many still recognize the talent of the braiders at Touba African Hair Braiding, with some experiencing beautiful results and effective styles. The salon's mission remains focused on providing quality braiding services while ensuring customer satisfaction. Potential clients are encouraged to visit the salon or call to schedule an appointment, keeping in mind the varying experiences shared by past customers.