Companion Animal Clinic

Dec 2023

The y did a good with my girl, I brought her thinking she had a paralyzed laryngitis and unfortunately they found , she had a brain tumor, long short story they treated her right.and explained everything to me all the times. I don't give them 5 stars because the waiting is a little by too long but I the same time I understand they have a lot to deal with

Jan 2023

Such a blessing they are open 24/7. They helped save my poor Kitty who got so sick on a Saturday night we were not sure she would make it tell Monday. Also where not rude or judgment about her not being up to date on her vaccines.

Jul 2021

I live in St. Louis and since our only Veterinary Cardiologist that sees cats in on Medical Leave, I made the trek to Columbia for my little guy. I went to school over in the Animal Science department here, so the location was super easy for me to find. Upon walking in, front desk service was....meh. One of those where you seem more of an inconvenience than someone coming to give them your money. But whatever, I get it. They deal with a lot of rude people. The initial drop off waiting time was only a few minutes, I was surprised how quickly they got me back. The Veterinary student and specialist were both amazing and kind, very easy to talk with. They were upfront about everything, including cost, and it was much appreciated. At about 2:20, I got a call that I could leave my little dude, but he was cranky so it would be appreciated if I could pick him him ASAP. I finished up a call and headed that way, getting there about 2:40. I checked in, then waited. And waited. And waited. At 3:00, I told the front desk I needed to run out to my car but I've been waiting 20 minutes so I should be called any moment so I would be right back. At 3:15, I finally followed up and asked how much longer because I had a call at 3:30 and didn't anticipate it to take an hour. The lady at the front desk called back again, told me "they told me they told you 4:30" - I said "nope, do you want to listen to the voicemail?" And she laughed and said "no" so I told her I had a call and I would be back between 4:30-5pm when they closed. Got in my car, already annoyed, and 3 minutes down the road, get another call to come back and get him. Which I did. Basically, the regular Veterinary Clinic doesn't communicate well with the specialities. I'm sure service for the general Veterinarians is great, but keep this in mind. What's upsetting is the specialists are NOT cheap. Now, as far as the Cardiology department goes, this was NOT their fault. They were nothing but amazing, helpful, and so sweet throughout the whole process. When I came back to get my kitty, they profusely apologized and made sure I was in and out within 10 minutes, with all the paperwork ready and payment prepared. This is totally on the front desk and the organization between the Veterinary Services and Specialists. It was extremely disappointing that there was so much miscommunication, and the blame was attempted to be put back on me. I'm happy I got my baby back, and he's healthy. But next time, I'll wait for the Specialist in St. Louis to come back.