Walmart House Cleaning Services

House Cleaning Service, Department Store, Grocery

11900 St Charles Rock Rd, Bridgeton, MO 63044

Reviews for Walmart House Cleaning Services

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  • Jan 2024

    If you have to go to customer service for anything, like the money, portion or a return, or an exchange, I would highly recommend calling before you come up as this location often closes hours before they are supposed to. The store is somewhat clean and easy to find items. It is hard to find employees to assist you the few employees I did find were unhelpful unknowledgeable on what areas items are located in which is understandable it's a large store. Overall, I would not come to this location regularly. I highly recommend other locations.

  • Dec 2023

    Terrible! I was there tonight and the cashier moved slower than my 85-year-old blind mother. The cashier ultimately had to get a "supervisor" for a customer 2 in front of me. I saw the supervisor walking up and honestly, she walked slower than my blind mother who uses a walker. People had been waiting in line for 30+ minutes and the supervisor could have been passed by a snail. This supervisor rang up the irate customer while her friends stood behind her eating Cheetos and talking to her. Unbelievably unprofessional. Horrible store. I have been a few times and never had a good experience. This was the last straw!!!!! Never, never, never going again. Target is right down the street. Walmart needs to learn from Chick-fil-A, Trader Joe's, Target, and other stores that are "serving" customers or they will go away the same way K-Mart did.

  • Jul 2023

    Worse experience ever!!!! I went purchase an item that was under lock and key. I flagged down an employee for assistance but was told that she didn't have a key. She offered to page someone overhead for assistance. A minute later I heard the page but it was wasn't very loud. I decided to browse around the area and picked up a couple of items. I noticed the deodorants section was very unorganized. If you look on the very top self, there was a hodge-podge of bottles just stuck up there. It wasn't even like back stock for filling the sections later. It was a hot mess!!!! I continued to look around and everything appeared to be be unorganized with empty shelves. I know a bunch of stores are closing and I wouldn't be surprised if this store was a chosen one! Back to the item I wanted to purchase. I waited and waited and waited and waited. I see employees walking around like they are lost and don't know what they are supposed to be doing. I could have told them if they needed some directions. Jeez!!!!! I waited and waited. Flagged down someone else - another muted page - waited and waited and waited. Called customer service told them I was waiting - page again please. I waited and waited. Finally after about 45 MINUTES - I made my way to the front of the store - got another page. More waiting. Asked for a manager - the employee told her what I needed and the manager did address me I just heard snippets of their conversation. The person with the key was at lunch. CAN YOU BELIEVE THIS???? I'm thinking 'WHY IS THE PERSON WITH THE KEY ALLOWED TO LEAVE THE PREMISES"? Don't they know that a customer might show up and need something from one of the many locked cases? NOOOOOOOO they don't! I am livid at this point because I need this item and chose this particular evening and particular store to shop for it. I asked for the stop store manager. As it turns out, she was another non-communicator. I swear, no people skills in this store!!! A bunch of blue vest people walking around and none of them addressed me face-to-face offering what they could or even apologizing for the inconsistencies. Now I've been in the store over an hour and Doug still hasn't returned. Oh yeah, I forgot to mention that I overheard someone mention the name of the employee. He is late coming back from lunch. About 10 minures later after me milling ariund the front of the store where batches of employees are hovering and talking about me. I expected security to show up thinking I could pose a threat but none did. I was angry but knew how to keep my voice low while spewing venom. Finally Doug shows up with the keys and is told someone needs assistance. My big ass is standing right there but they don't indicate that it is me. He heads on back to the area. i show up and he is assisting people and afterwards I ask for help. I tell him that I waited over an hour and he said that there are spare keys in the store lockbox that the manager can open. I'm like REALLY? I get the item, check out and hound down the manager and share this news with her. I basically tell her that not one single employee in the store know a single thing! She said that she didn't have access to the lock box and I tell her that Doug said that management did. She goes on to deny this. I tell her what I perceive as the problem and she respectfully ignores it and gives me an apology that made me feel like I was a worm and that she was semi sorry for smashing my tail while crossing paths with me. I want any apology from the people or person who oversees that store; like a regional or someone. I want my time and purchase to be compensated with a gift card. I want an apology from someone who have some communication skills and is very verbal. I will continue to post this complain every opportunity that I can find until someone responds with an email. I will go as high within the organization that I can until everyone is tired of hearing my voice. I know there are staff turnovers all over the country but management needs to know tha

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Hours

Monday: 6AM - 11PM
Tuesday: 6AM - 11PM
Wednesday: 6AM - 11PM
Thursday: 6AM - 11PM
Friday: 6AM - 11PM
Saturday: 6AM - 11PM
Sunday: 6AM - 11PM

Tips

offers delivery accepts credit cards private lot parking bike parking

Walmart House Cleaning Services

11900 St Charles Rock Rd, Bridgeton

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