Oakly was extremely knowledgeable about the water conditions and needs of older farm houses like mine. I learned a great deal of information, and he made some very helpful suggestions on which Iron filter options would best suit my needs. He’s an outstanding representative.
September 2024
We used Ben Franklin for a clogged drain. We had never used them before and the ease of booking an appointment online for the same day was fantastic. Two very polite and friendly young men came and did a great job. The task turned out to be a much bigger challenge than expected and they kept us informed as to what they were doing and why it was taking some extra time. We really appreciated this and we felt the bill was very fair.
August 2024
From the minute Tom showed up at our home he was professional and showed our home and family respect. Tom was completely transparent through the diagnosis process, and explained to me the plan of attack. With his decades of experience he was able to fix the issue, and you could see the pride he takes in his job.
I will never use another plumbing company, and I don't say this lightly. Tom made us feel like family and we are so appreciative.
Oakly was extremely knowledgeable about the water conditions and needs of older farm houses like mine. I learned a great deal of information, and he made some very helpful suggestions on which Iron filter options would best suit my needs. He’s an outstanding representative.
We used Ben Franklin for a clogged drain. We had never used them before and the ease of booking an appointment online for the same day was fantastic. Two very polite and friendly young men came and did a great job. The task turned out to be a much bigger challenge than expected and they kept us informed as to what they were doing and why it was taking some extra time. We really appreciated this and we felt the bill was very fair.
From the minute Tom showed up at our home he was professional and showed our home and family respect. Tom was completely transparent through the diagnosis process, and explained to me the plan of attack. With his decades of experience he was able to fix the issue, and you could see the pride he takes in his job.
I will never use another plumbing company, and I don't say this lightly. Tom made us feel like family and we are so appreciative.
Thanks again Tom and Benjamin Franklin Plumbing.
Sincerely your new forever customer.