I've never had worse service in any store ever. I went to the rental counter, asking a simple question. " What type of oil do I use for the lawnmower that I purchased here? It's that one on the wall over there." This conversation lasted over five minutes and ended with both of us yelling at each other. The young man behind the older gentlemen I was talking to threw his hands up in frustration even. How unprofessional, disgusting even. Based on the other reviews here, someone needs to teach some customer service. I won't be back. This was the SECOND experience I've had like this here.
January 2024
Customer service is sub par. Young guy in forklift, about 6'3, working in the Lumberyard department was a total dick because I needed a couple pieces cut. @#$& the people who work here!
September 2023
DON''T BUY FROM THESE CROOKS. Took our money over a month ago for scheduled deliver of washer/dryer. 1st attempt the reasons couldn't deliver was that delivery truck broke down. 2nd attempt was no call/no show. 3rd attempt was delayed as then eventually cancelled. Still no washer and dryer and no answers. Fighting to get money back that was paid over a month ago now.
I've never had worse service in any store ever. I went to the rental counter, asking a simple question. " What type of oil do I use for the lawnmower that I purchased here? It's that one on the wall over there." This conversation lasted over five minutes and ended with both of us yelling at each other. The young man behind the older gentlemen I was talking to threw his hands up in frustration even. How unprofessional, disgusting even. Based on the other reviews here, someone needs to teach some customer service. I won't be back. This was the SECOND experience I've had like this here.
Customer service is sub par. Young guy in forklift, about 6'3, working in the Lumberyard department was a total dick because I needed a couple pieces cut. @#$& the people who work here!
DON''T BUY FROM THESE CROOKS. Took our money over a month ago for scheduled deliver of washer/dryer. 1st attempt the reasons couldn't deliver was that delivery truck broke down. 2nd attempt was no call/no show. 3rd attempt was delayed as then eventually cancelled. Still no washer and dryer and no answers. Fighting to get money back that was paid over a month ago now.