Michigan Drain

Mar 2024

I called panicking on a Friday night after 5pm as city sewer was flooding into my basement. I didn’t know what to do or who else to call. The technician I spoke with was patient, communicative, and professional. He quickly diagnosed over the phone that it was a city issue, and directed me in the mass chaos to the correct number for the city of Lansing. After our call he even went out of his way to text me, to make sure I was properly taken care of. They didn’t make a single cent off of me, but still looked out for me as if I was a family member. If you live in the area, don’t go anywhere else.

Feb 2024

I went down to my basement on a Saturday morning to get something, and I noticed that my sewer had backed up. I called a few places, but no one was available, so I tried Michigan Drain. They worked me into an already busy schedule. When they arrived, they analyzed the problem, told me what they needed to do, and also let me know how to prevent the problem in the future. They started working and within an hour they had completed the job. I was relieved to get timely help, especially on a Saturday. If you want excellent customer service and professional plumbers, then I highly recommend Michigan Drain.

Feb 2024

Zack was very accommodating as he was early and I was still at work. When I got home they went right to work and didn’t mind all my questions. Our small job has turned into a big one but it was explained very thoroughly. Thank you for the excellent service.