*****Consumer Beware, Dishonest Company Practices*** I called Aptive because we were having an ant issue inside our home. I was looking for someone to come out and spray the perimeter of our home a couple times. I was told the minimum program they offered was 4 treatments about 30-60 days apart. I agreed and scheduled an appointment for our homes 1st treatment. When the technician arrived he said I needed to electronically sign an agreement that Aptive just emailed me that day before he could apply the 1st treatment. When I read the email instead of 4 treatments it said 2 years of service. I questioned the technician who said sign the agreement so he can start and he... read full review
August 2024
We recently signed up and they sent a tech out the same afternoon. The tech, Andrew, was on time, and very professional! He let us know when he was on his way, and arrived a few minutes earlier than estimated. Andrew walked us through the entire process for indoor/outdoor treatment. He explained what each spray contained, and what each specific trap was for ( mosquitoes, fleas, ticks, earwigs). He made friends with our pups, and even fed treats to our chickens! Very happy with this service so far. I will certainly update when we see effects now that the initial treatment plan is in place!
March 2024
Service is good but their text support/appointment management through text message is just awful. Can never get it to work always says “ran into a problem” why bother having this feature?
*****Consumer Beware, Dishonest Company Practices*** I called Aptive because we were having an ant issue inside our home. I was looking for someone to come out and spray the perimeter of our home a couple times. I was told the minimum program they offered was 4 treatments about 30-60 days apart. I agreed and scheduled an appointment for our homes 1st treatment. When the technician arrived he said I needed to electronically sign an agreement that Aptive just emailed me that day before he could apply the 1st treatment. When I read the email instead of 4 treatments it said 2 years of service. I questioned the technician who said sign the agreement so he can start and he... read full review
We recently signed up and they sent a tech out the same afternoon. The tech, Andrew, was on time, and very professional! He let us know when he was on his way, and arrived a few minutes earlier than estimated. Andrew walked us through the entire process for indoor/outdoor treatment. He explained what each spray contained, and what each specific trap was for ( mosquitoes, fleas, ticks, earwigs). He made friends with our pups, and even fed treats to our chickens! Very happy with this service so far. I will certainly update when we see effects now that the initial treatment plan is in place!
Service is good but their text support/appointment management through text message is just awful. Can never get it to work always says “ran into a problem” why bother having this feature?