Reviews for Revival Homecare Agency
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 2.7/5Revival Homecare Agency
1101 Mercantile Ln #292, Upper Marlboro
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My wife needed wound care they sent people who didn’t know how to do it properly as well as having a rude on call nurse on the weekends by the name of Nancy whom was not only rude to my wife but me as a husband in refused us care until a Monday . I wouldn’t recommend them for anything they’re unprofessional as well as rude in several times they missed appointments as well as not listening to the patient or customer we asked for no male nurses just to have one calling us then no one showed up for a replacement if you care don’t use them for anything!!!!!!!!!!!!!? Let me add Nancy plays the victim in once she’s rude to you as well
My mother was supposed to receive
Physical Therapy, OT, Nurse and Aide. One month after discharged from rehab, a "nurse" came late and unprepared. Had to use my pressure machine. Have yet to get a visit from the Aide, or OT. Been calling daily getting the runaround. They're so unorganized with scheduling so unprofessional. PT came a
few times for 10 minutes had mom lift her legs while in her wheelchair came back and stayed longer with attitude. Mom condition has worsened and they're no help! Very frustrating ?
wheelchair
My mother had in-home therapy through this agency, and I must say it was a disaster. I give them two stars because my mom improved her mobility by about 40%. However, they are very suck at schedule. They don't give you a fixed therapy schedule. 90% of the time, the therapist will call me to ask if he can come on the day he called to come. I don't live with my parents; I am over 1.5 hours away from them. I do the majority of their medical stuff over the phone or email. My mother completed the course of her therapy over two weeks ago, but they didn't discharge her meaning she's still active for home care. That makes other therapy sessions quite difficult for insurance purposes....read full review